GE was America's most admired company — then its own conglomerate model destroyed it
Jack Welch made GE a $600B conglomerate. His successors couldn't manage it. By 2018 GE was split up, the stock down 75%, and the dividend was cut.
Read the caseBusiness failures, costly decisions and the lessons they leave behind.
The full archive, in the appJack Welch made GE a $600B conglomerate. His successors couldn't manage it. By 2018 GE was split up, the stock down 75%, and the dividend was cut.
Read the caseGoogle launched Stadia in 2019 with a custom controller and exclusive studios. By 2022 it was dead: no games, no users, no refund questions.
Read the caseSnapchat merged friends and media into one feed. Users revolted, a Change.org petition hit 1.2M signatures, and Instagram Stories accelerated past it.
Read the caseSwatch Group's CEO dismissed smartwatches as a passing fad. Apple Watch revenue now exceeds the entire Swiss watch industry's exports.
Read the caseEstée Lauder derived ~30% of revenue from travel retail, mostly Chinese shoppers. When the rebound stalled, the stock lost over half its value.
Read the caseA livestream host called critics 'lazy' for questioning Florasis's pricing. The backlash turned into a national debate about domestic brand premiums.
Read the caseIn 2022 Gap Inc. announced a plan to spin off Old Navy as a separate company. The stock fell, the plan was scrapped, and the CEO departed.
Read the caseYatsen Holdings spent over 60% of revenue on marketing to build Perfect Diary. The brand grew fast but never made money, and the stock crashed 90%.
Read the caseTiffany's sales stalled for years as the brand failed to attract younger buyers. LVMH paid $15.8B, replaced the team, and tripled the marketing budget.
Read the caseLeEco, the Chinese group behind LeTV, expanded into phones, TVs, sports and cars at once. It ran out of cash in 2016; its founder fled to the US.
Read the caseLuckin Coffee, the Chinese chain that took on Starbucks, fabricated 2.2B yuan (~$310M) in sales. Exposed in 2020, delisted from Nasdaq, it survived in China.
Read the caseofo raised billions for dockless bike-sharing and burned it in a subsidy war. When funding stopped, millions waited for deposit refunds that never came.
Read the caseA 90-year-old beauty icon crushed by acquisition debt and unable to keep up with indie brands and e-commerce. Revlon filed for bankruptcy in 2022.
Read the caseDecades of 'Angels' and a narrow ideal of sexy couldn't survive a culture shift toward inclusivity. The fashion show was cancelled in 2019.
Read the caseFor over a century Avon sold cosmetics through its door-to-door 'Avon ladies.' As shopping moved online, sales fell for years; Avon went bankrupt in 2024.
Read the caseHealthSouth, a hospital and rehab chain, overstated earnings by about $2.7 billion for years. Its founder was acquitted of fraud but later convicted of bribery.
Read the caseIn 2013 hackers used an HVAC vendor's credentials to breach Target, stealing 40 million card numbers and data on 70 million customers. The CEO resigned.
Read the caseFor decades Encyclopædia Britannica sold its famous sets door to door. Microsoft's Encarta CD-ROM, then the internet, destroyed that model; print ended in 2012.
Read the caseTupperware built an empire on its famous home parties and plastic containers. As shopping moved online and the parties faded, sales fell for years; it filed.
Read the caseIn March 2008 Bear Stearns, a top investment bank, ran out of cash after betting heavily on subprime mortgage securities. JPMorgan bought it for $2 a share.
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