Business failures, costly decisions and the lessons they leave behind.
The full archive, in the appAIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
Read the caseThe Grasim and Vodafone Idea payments bank called its economic model unviable in July 2019, ending the m-pesa merger and prompting an impairment charge.
Read the caseXiaomi India ditched the aggressive pricing that made it No.1; by Q1 2026 its share was 12% versus 31% at the 2018 peak, and HQ replaced the India chief.
Read the caseWOW Air grew to 37 destinations with transatlantic fares from £150 while revenue per passenger fell 20% — then equity talks collapsed and it shut in March 2019.
Read the caseKorea's watchdog held the two banks accountable for poor investor protection on ₩298.9B of Lime sales, ordering 50–78% repayments to specific victims.
Read the caseFive years and ₩50 billion went into Korea's first space-set drama with two Hallyu stars — viewers left by episode two, and the stock prices followed.
Read the caseAfter a CBC investigation, WestJet admitted it gave 'incorrect or inconsistent information’ by offering only credit, not refunds, to rebooked passengers.
Read the caseWalmart bet stores could host cheap primary care, but thin reimbursements and staffing costs sank the model — all 51 centers closed by 2024.
Read the caseThe state-owned lender ordered staff into nine Navratri colours on pain of ₹200 fines, then withdrew the circular after a social-media storm.
Read the caseWith UK foot traffic falling and drinkers switching to delivery, Starbucks booked a £17.2M loss in FY2018 and spent £20M shrinking its own store base.
Read the caseA brand manager's finger-pinch gesture in Grand Koleos promos read as the 'Megalian hand'; Renault Korea yanked its videos, apologized twice, and suspended her.
Read the caseAustralia's Openpay entered receivership and shut to new purchases after two quarters of deep negative cash flow, a $45M minnow beside Afterpay's $14.8B.
Read the caseTo push 40% off at its Ola Dash grocery arm, Ola flashed '8 missed calls from mom' at users — and drew a backlash for panicking and hurting grieving customers.
Read the caseFor three years Netflix's VP of IT operations took kickbacks from nine vendors whose products — some with 'severe' performance problems — employees had to use.
Read the caseThe only platform charging for free-to-play multiplayer quietly doubled its fee to $120 a year mid-pandemic — then walked the whole hike back in 24 hours.
Read the caseA Seoul court ruled operator Mergeplus, CEO Kwon Nam-hee and an affiliate must pay 148 users ₩200M over the abrupt 2021 withdrawal of most services.
Read the caseBoard investigators found misappropriation and PwC found revenue-recognition issues; Series C investors filed a ₹278.7 crore indemnity claim.
Read the caseAfter years of increases, McDonald's executives conceded in July 2024 that diners found prices too high — same-store sales fell in every division.
Read the caseThe 37-store, 600-staff chocolate cafe chain entered voluntary administration in 2018 while planning new openings — and already carrying roughly $50M of debt.
Read the caseNew CEO Heidi O'Neill inherits a Lululemon whose category expansion diluted its core: leggings down 20%, NA comps down 12%, share ceded to Alo and Vuori.
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