Vestis's CEO talked up 'service excellence' while service gaps bled customers
Kimberly Scott promised service excellence at the Aramark spin-off; when service gaps were disclosed, the stock fell 45% and she was gone.
事例を読む事業の失敗、大きな代償を払った意思決定、そこから得られる教訓。
全アーカイブはアプリで記事は英語と簡体字中国語で提供しています。以下のタイトルと本文は公開時の言語のままです。
Kimberly Scott promised service excellence at the Aramark spin-off; when service gaps were disclosed, the stock fell 45% and she was gone.
事例を読むA 737 MAX 9 door plug blew off mid-flight. The NTSB found Boeing's factory removed four securing bolts and never reinstalled them — a systemic quality failure.
事例を読むTakeda's diabetes drug Actos was linked to bladder cancer. The company paid $2.37 billion to settle 9,000 claims. France and Germany withdrew the drug.
事例を読むSüdzucker, Nordzucker and Pfeifer & Langen ran a territorial cartel keeping rivals out of their home regions for years — Germany fined the trio €280M.
事例を読むWind Mobile spent $442M on spectrum and $508M in debt, yet remained a 3G-only also-ran before Shaw bought its spectrum — investors lost hundreds of millions.
事例を読むGermany's regulator fined N26 €9.2M after finding the neobank systematically filed suspicious-transaction reports late during 2022.
事例を読むAlberta's pension manager sold volatility protection to Wall Street banks. When COVID hit, the market never calmed down, and the strategy lost $2.1B.
事例を読むIn the pandemic's first wave, HUL's Lifebuoy and Reckitt's Dettol ran ads disparaging each other — and within a week, two High Courts forced both to back down.
事例を読むProduction delays drove a December 2014 profit warning, a DKK 807M operating loss in 2014/15, and the forced sale of B&O's car-audio unit to Harman.
事例を読むThe Missoni family sold 41.2% of the company to a state fund for €70M in 2018. Creative directors came and went. The planned IPO never materialised.
事例を読むPeru's consumer watchdog used AI to sift call recordings, flagged unconsented commercial calls, and hit Interbank with a 74.88 UIT fine for aggressive selling.
事例を読むKose's Asia sales dropped 23% as Sekkisei lost to Chinese domestic brands — 30 years of counters pulled in months.
事例を読むThe workforce GM called unmanageable built cars as well as Toyota's best in Japan. GM never copied the method. Closed the plant. Tesla bought it for $42M.
事例を読むWorn tooling at its supplier made 1.7 million Pittsburgh jack stands liable to collapse under load — and the replacement stands failed on welds too.
事例を読むGerman anesthesiologist Boldt published 90+ papers on patients he never treated. The fraud was discovered in 2010. Most papers were retracted.
事例を読むA whistleblower exposed tender misconduct at OKIDIM, Chieru's Okinawa unit; the probe forced a continuation AGM and put the parent's CEO in charge.
事例を読むFounded in 1979, the Derbyshire jeweller and watch retailer grew to 10 shops. In 2026 it entered administration; 36 staff lost their jobs before a March rescue.
事例を読むA software upgrade triggered a BGP routing collapse that took down Australia's second-largest telco for half a day.
事例を読むMF Global lost $140M in 2008 when a representative in a branch office made unauthorized wheat futures trades far beyond his limits.
事例を読むAl Hilal paid PSG a league-record €90m fee and $100m a year for Neymar; injuries left him seven matches and the contract terminated in January 2025.
事例を読む