AIB proposed making 70 branches cashless, then withdrew it: 'We got it wrong'
AIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
事例を読む事業の失敗、大きな代償を払った意思決定、そこから得られる教訓。
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AIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
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