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The encyclopedia · Advertising & PR · Marketing decision · 2025-06-28

Proya sold Ruby Cream as 'anti-aging' — the registered claim only allows 'anti-wrinkle'

Proya's Ruby Cream 3.0 pages promised 'anti-aging', but the regulator doesn't allow the term and its filed claim is only 'anti-wrinkle' — exposed in June 2025.

Proya · 2025-06-28

What happened

Proya's Ruby Cream 3.0, launched in 2023, was a hit: by June 2025 it had sold more than 700,000 units on Tmall and topped the brand's face-cream repurchase list. Its own store page and livestreams described the product as opening 'a new era of anti-aging' and 'scientific anti-aging technology'.

Chinese cosmetics rules draw a hard line: the National Medical Products Administration's efficacy-claim rules list 20 allowed claims, and 'anti-aging' (抗老) is not among them — 'anti-wrinkle', 'firming' and 'soothing' are. When media checked the product's filed efficacy, it did not include 'anti-aging': Southern Metropolis found only 'anti-wrinkle', while others listed moisturising and soothing.

In late June 2025 three outlets — China Youth Daily, cnr.cn and Southern Metropolis Daily — ran investigations. They showed the brand's own store used 'anti-aging' while the flagship store used 'anti-wrinkle' for the same product, and that livestream hosts still answered 'anti-aging' when asked.

No fine against Proya has been reported, but the same claim has already drawn penalties: Linsenxuan was fined ¥21,234 by a Beijing regulator for 'anti-aging' wording, and a Shanghai cosmetics company was fined ¥21,000 in February 2025. Turning a 700,000-unit bestseller into the face of an overclaim put the trust gap on show.

Why it happened

  • Claiming a benefit the regulator does not even list made the brand's flagship product the example of an overclaim
  • Letting store pages and livestreams run 'anti-aging' while the filed claim was only 'anti-wrinkle' invited a media takedown
  • Keeping a term that had already drawn fines showed the brand was betting regulators would not notice
What it costTrust hit on a 700k-sold product; regulator risk, no fineembarrassing

The lesson

Don't sell a cosmetic with a claim the regulator doesn't list — Proya touted 'anti-aging' for Ruby Cream when filings only allow 'anti-wrinkle', and media turned its bestseller into a broken claim.

Aftermath

Proya did not immediately respond to the June 2025 investigations. The exposure put a hero product — more than 700,000 units sold on Tmall — in a national debate over the disallowed 'anti-aging' claim. Linsenxuan was fined ¥21,234.5 for 'anti-aging' wording, and a Shanghai firm was fined ¥21,000 in February 2025. Because 'anti-aging' is not among the 20 approved efficacy claims, cosmetics using it risk an Advertising Law violation and false-advertising exposure. No regulator had fined Proya itself, leaving the episode a trust risk, not a confirmed penalty.

Sources

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