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The encyclopedia · Advertising & PR · Marketing decision · 2025

Ledao Auto ran a 'Qingming battery swap' ad — NIO fired 2, disciplined 4

Ledao, NIO's sub-brand, used 'leave anytime' for a Qingming ad — accused of trivialising it. 2nd flop in 3mo. NIO: 2 quit, 4 disciplined. Trending 95h.

乐道汽车 · 蔚来

What happened

Just before the 2025 Qingming Festival, NIO's sub-brand Ledao Auto (乐道汽车) released a brand poster whose core copy read 'swap battery at Qingming, leave anytime' (the original Chinese, '清明换电随时走', uses a breezy catchphrase to promote Ledao's 85 kWh battery swap service). Qingming is China's traditional tomb-sweeping and ancestor-worship festival. Using a flippant 'leave anytime' alongside Qingming was widely seen as a cultural offence.

This was Ledao's second ad controversy in three months — an earlier 'swapping boyfriends is not as good as swapping batteries' campaign (original Chinese: '换男友不如换电') had already drawn criticism. On April 4, NIO issued an internal notice confirming the ad was designed by a regional marketing specialist tied to the Qingming holiday break. Six people were disciplined: two pushed to resign, four managers warned or recorded demerits.

From April 8, the topic appeared on Weibo hot search, accumulating roughly 95 cumulative hours on the trending list. A brand built on the 'user enterprise' promise had failed on cultural sensitivity twice in a row — not because nobody knew what Qingming meant, but because nobody in the review process was paying attention.

Why it happened

  • Qingming's cultural meaning is solemn remembrance — the casual 'leave anytime' tone directly clashed with it. This was not creativity, it was a cultural blind spot.
  • A second ad controversy in three months showed the problem was not a single employee's mistake but a brand review process lacking cultural sensitivity checks.
  • A regional marketing specialist designed and released the poster independently, indicating a lack of central clearance for terminal-level communications.
  • NIO's 'user enterprise' positioning amplified the damage — users expect a brand to understand their culture, not commodify it.
What it cost6 disciplined; trending 95 hours; brand reputation damagedembarrassing

The lesson

Holiday marketing means understanding the holiday. Qingming is not a 'day off' — it is one of China's most solemn rituals. Making it a battery-swap ad backdrop is not creativity, it is an offence.

Sources

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