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The encyclopedia · Product & Design · Operational decision · 2000

Ford and Firestone spent a decade blaming each other while 271 people died in rollovers

Firestone tires on Ford Explorers shed their tread at speed, causing fatal rollovers. The two blamed each other for years before recalling 20M+ tires.

Ford Motor Company · Firestone (Bridgestone) · 2000-08-09

What happened

In the 1990s, Ford’s Explorer became America’s best-selling SUV. To improve ride comfort and reduce rollover risk, Ford specified a low tire pressure of 26 psi and equipped the Explorer with Firestone’s ATX and Wilderness AT tires. But the combination created a thermal cascade: low pressure caused the tires to run hotter, and at highway speeds the tread could separate from the belt. The problem was concentrated in tires manufactured at Firestone’s Decatur, Illinois plant, where a labor strike in 1994–1996 had brought in replacement workers and lowered quality control.

NHTSA began investigating in March 2000 after hundreds of complaints of tread separation followed by rollover deaths. On August 9, 2000, Firestone recalled 6.5 million tires. In May 2001 Ford voluntarily recalled 13 million more Wilderness AT tires. NHTSA issued a separate mandatory recall in October 2001 for 3.5 million additional tires. The total exceeded 23 million — the largest tire recall in history.

The final death toll reached at least 271 in the United States and 46 in Venezuela. Ford replaced Firestone as its primary tire supplier in 2001, ending a 96-year relationship. Bridgestone’s U.S. profits fell by 90% in 2001. The scandal destroyed Firestone’s brand in North America and exposed the danger of automakers specifying tire parameters that pushed tires beyond their safe operating range.

Why it happened

  • Ford specified a tire pressure (26 psi) that was too low for the Explorer’s weight, causing tires to overheat and delaminate at highway speeds.
  • Firestone’s Decatur plant produced defective tires during and after a labor strike, with thinner belt wedges that reduced the safety margin for heat-related tread separation.
  • Neither company tested the tire-vehicle combination adequately before launch, and both ignored field reports of tread separation for years.
  • The blame-shifting between Ford and Firestone delayed the second recall and undermined public trust in both brands.
What it cost271 dead; 23M+ tires recalled; 96-year partnership endedcatastrophic

The lesson

When an automaker specifies tire parameters outside a tire’s validated range and the tire maker’s quality slips, the gap is where people die. Neither tested the mix.

Aftermath

Ford and Firestone ended their 96-year supplier relationship. NHTSA created a more aggressive early-warning reporting system requiring automakers to report tire-related complaints, claims, and lawsuits. Firestone tires are no longer sold as original equipment on any Ford vehicle. The case is taught in business schools as a supplier–buyer blame-shifting failure that cost lives.

Sources

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