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Chicecream sold ¥66 popsicles. The 'Hermès of ice cream' melted in 7 years.

Chicecream raised ¥200M as China's premium ice cream. Scandals and a founder who told critics to 'take it or leave it' killed it by 2025.

Chicecream (钟薛高) · 2025-06-06

What happened

Chicecream was founded on March 14, 2018 by Lin Sheng, a former advertising executive. It launched with a simple premise: sell Chinese consumers ice cream at prices five to ten times the market average. A single 'Ecuador Pink' cocoa popsicle cost ¥66 — more than a week's worth of regular ice cream. The brand was quickly nicknamed 'the Hermès of ice cream,' a label Lin Sheng leaned into.

The strategy worked for a while. In May 2021, Chicecream raised ¥200 million (approximately $30 million) in Series A funding. Its popsicles, typically priced at ¥13–18 each, were sold through high-end convenience stores and e-commerce, targeting young urban women aged 26–37. The brand cultivated a premium image with minimalist packaging, exotic flavors, and social media marketing.

The turning point came in summer 2022. Viral videos showed Chicecream bars failing to melt at 31°C (88°F) for 50 minutes. Consumers questioned what additives were in the product. The company responded with a statement saying the non-melting effect was due to a stabilizer — but the damage was done. The 'take it or leave it' attitude of Lin Sheng's public comments only deepened the backlash.

The company had also been fined ¥6,000 in 2019 for deceptive advertising, falsely claiming its ice cream contained no water and used imported Japanese tea leaves. The 2022 scandal compounded the reputational damage. Sales collapsed, retailers dropped the brand, and the funding that had sustained the burn rate ran out. On June 6, 2025, Chicecream filed for bankruptcy at the Shanghai Yangpu District People's Court.

Why it happened

  • Novelty pricing was the entire value proposition — ¥66 popsicles got attention but did not build a sustainable reason to buy.
  • The 2022 'non-melting' scandal destroyed consumer trust, and the founder's dismissive response turned it into a brand crisis.
  • Chicecream burned its ¥200M Series A without a repeat-purchase model. Premium novelty brands need constant marketing, and the scandal ended that.
  • The 2019 false advertising fine (claiming 'no water' and 'imported Japanese tea leaves') was an early warning of marketing over substance.
What it cost¥200M raised; bankruptcy in 2025catastrophic

The lesson

Premium pricing cannot survive without premium perceived value. When the novelty of the price itself is the story, the brand has nothing to fall back on when the story changes.

Aftermath

Chicecream filed for bankruptcy on June 6, 2025 at the Shanghai Yangpu District People's Court. The brand was effectively defunct. The case became a cautionary tale for China's 'new consumer' (新消费) startup wave — a generation of brands that raised venture capital on premium positioning and social media buzz, only to discover that premium without substance is a marketing expense, not a business model.

Sources

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