Chery's best-selling sedan topped China's 315 complaint list for quality defects

Chery's Arrizo 8 sedan, the company's best-selling passenger car with 156,000 units sold in 2024, became the top-ranked complaint at the 2025 Wuhan 315 Auto Expo. The vehicle topped the problem-vehicle complaint ranking alongside the Chery Enjoy, with owners reporting a range of persistent quality defects.

The most common complaints included infotainment system crashes and lag — with some owners reporting the system froze over 20 times in less than a year, including three navigation freezes during highway driving. Other issues included body and steering-column noises, air-conditioning water leaks, battery drain, rust on A-pillar and door welds, and steering pull. The infotainment failure rate was estimated at 30%, even on models equipped with the Qualcomm 8155 chip.

Chery's response focused on software updates and component replacements, but many owners reported the same problems recurring after repairs. The 2025 model year brought process improvements, but the quality issues on the 2022-2024 models left a large owner base frustrated with a brand gaining market share.