The encyclopedia · Product & Design · Product decision · 2019
Apple's 2015 MacBook Pro: 432,000 batteries recalled for fire risk
The Mid-2015 15-inch MacBook Pro battery could overheat. Apple recalled 432,000 after 26 overheating reports, five burns and one smoke inhalation.
Apple · 2019-06-27
What happened
Between September 2015 and February 2017, Apple sold the 15.4-inch MacBook Pro (Retina, Mid 2015) at its stores, online and through electronics retailers, starting at about $2,000. A battery design flaw could make the battery overheat, posing a fire hazard. On June 27, 2019, CPSC recall 19-152 covered about 432,000 units in the US and 26,000 in Canada.
The evidence was already in: 26 reports of overheating, including 5 minor burns, 1 smoke inhalation and 17 cases of minor damage to nearby property. Apple told owners to stop using the laptops immediately and to contact Apple for a free repair — a $2,000 machine grounded until the battery was swapped.
The fix was a free battery replacement through Apple Authorized Service Providers, Apple Retail Stores or mail-in service, with eligibility checked by serial number. The program did not extend the standard warranty. In August 2019 the FAA barred the recalled models from passenger flights.
Why it happened
- A flagship laptop's battery shipped with a design that could overheat: 26 reports, five burns and one smoke inhalation later, 432,000 US owners were told to stop using it.
- The remedy grounded a $2,000 machine until a free battery swap — the recall turned a reliable workhorse into a "do not use" notice.
- The serial-number check meant Apple knew exactly which units were bad — the recall was a design decision walked back in public, at repair-program scale.
The lesson
The Mid-2015 MacBook Pro battery could overheat: 26 reports, five burns and one smoke inhalation, then 432,000 US machines were recalled until a free battery swap.
Aftermath
CPSC recall 19-152, announced June 27, 2019, covered about 432,000 MacBook Pro (Retina, 15-inch, Mid 2015) units in the US and 26,000 in Canada. Apple received 26 overheating reports: five minor burns, one smoke inhalation and 17 cases of minor property damage. Owners were told to stop using the laptops immediately and to contact Apple for a free battery replacement via Apple Authorized Service Providers, Apple Retail Stores or mail-in service; eligibility was checked by serial number. In August 2019 the FAA banned the recalled models from passenger flights.
Sources
- CPSC — Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard (Jun 2019)
- Apple Support — 15-inch MacBook Pro Battery Recall Program
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