AIB proposed making 70 branches cashless, then withdrew it: 'We got it wrong'
AIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
Lire le casÉchecs d’entreprises, décisions coûteuses et leçons à en tirer.
Toutes les archives, dans l’appLes articles sont disponibles en anglais et en chinois simplifié. Les titres et textes conservent leur langue de publication.
AIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
Lire le casThe Grasim and Vodafone Idea payments bank called its economic model unviable in July 2019, ending the m-pesa merger and prompting an impairment charge.
Lire le casXiaomi India ditched the aggressive pricing that made it No.1; by Q1 2026 its share was 12% versus 31% at the 2018 peak, and HQ replaced the India chief.
Lire le casWOW Air grew to 37 destinations with transatlantic fares from £150 while revenue per passenger fell 20% — then equity talks collapsed and it shut in March 2019.
Lire le casKorea's watchdog held the two banks accountable for poor investor protection on ₩298.9B of Lime sales, ordering 50–78% repayments to specific victims.
Lire le casFive years and ₩50 billion went into Korea's first space-set drama with two Hallyu stars — viewers left by episode two, and the stock prices followed.
Lire le casAfter a CBC investigation, WestJet admitted it gave 'incorrect or inconsistent information’ by offering only credit, not refunds, to rebooked passengers.
Lire le casWalmart bet stores could host cheap primary care, but thin reimbursements and staffing costs sank the model — all 51 centers closed by 2024.
Lire le casThe state-owned lender ordered staff into nine Navratri colours on pain of ₹200 fines, then withdrew the circular after a social-media storm.
Lire le casWith UK foot traffic falling and drinkers switching to delivery, Starbucks booked a £17.2M loss in FY2018 and spent £20M shrinking its own store base.
Lire le casA brand manager's finger-pinch gesture in Grand Koleos promos read as the 'Megalian hand'; Renault Korea yanked its videos, apologized twice, and suspended her.
Lire le casAustralia's Openpay entered receivership and shut to new purchases after two quarters of deep negative cash flow, a $45M minnow beside Afterpay's $14.8B.
Lire le casTo push 40% off at its Ola Dash grocery arm, Ola flashed '8 missed calls from mom' at users — and drew a backlash for panicking and hurting grieving customers.
Lire le casFor three years Netflix's VP of IT operations took kickbacks from nine vendors whose products — some with 'severe' performance problems — employees had to use.
Lire le casThe only platform charging for free-to-play multiplayer quietly doubled its fee to $120 a year mid-pandemic — then walked the whole hike back in 24 hours.
Lire le casA Seoul court ruled operator Mergeplus, CEO Kwon Nam-hee and an affiliate must pay 148 users ₩200M over the abrupt 2021 withdrawal of most services.
Lire le casBoard investigators found misappropriation and PwC found revenue-recognition issues; Series C investors filed a ₹278.7 crore indemnity claim.
Lire le casAfter years of increases, McDonald's executives conceded in July 2024 that diners found prices too high — same-store sales fell in every division.
Lire le casThe 37-store, 600-staff chocolate cafe chain entered voluntary administration in 2018 while planning new openings — and already carrying roughly $50M of debt.
Lire le casNew CEO Heidi O'Neill inherits a Lululemon whose category expansion diluted its core: leggings down 20%, NA comps down 12%, share ceded to Alo and Vuori.
Lire le cas