AIB proposed making 70 branches cashless, then withdrew it: 'We got it wrong'
AIB proposed making 70 of its 170 branches cashless to 'future-proof' the network. After customer anger and a minister's complaint, its CEO scrapped the plan.
阅读案例mistake.clubCASESTUDIES.CHAT 旗下档案
读懂失误，
少走弯路。
从商业失误与失败决策中，找到值得记住的教训。
完整档案，尽在 App最近更新
300 条近期案例 · 持续更新Aditya Birla Idea Payments Bank shut after 17 months; Vodafone Idea wrote off Rs 210 crore
The Grasim and Vodafone Idea payments bank called its economic model unviable in July 2019, ending the m-pesa merger and prompting an impairment charge.
阅读案例Xiaomi's India share slid from 31% to 12% after it traded aggressive pricing for margins
Xiaomi India ditched the aggressive pricing that made it No.1; by Q1 2026 its share was 12% versus 31% at the 2018 peak, and HQ replaced the India chief.
阅读案例WOW Air's 60% annual growth on £150 fares ended in bankruptcy and stranded passengers
WOW Air grew to 37 destinations with transatlantic fares from £150 while revenue per passenger fell 20% — then equity talks collapsed and it shut in March 2019.
阅读案例FSS ordered Woori and IBK to repay half of investors' Lime fund losses
Korea's watchdog held the two banks accountable for poor investor protection on ₩298.9B of Lime sales, ordering 50–78% repayments to specific victims.
阅读案例tvN's ₩50 billion space drama flopped to 2% ratings and knocked 15% off CJ ENM
Five years and ₩50 billion went into Korea's first space-set drama with two Hallyu stars — viewers left by episode two, and the stock prices followed.
阅读案例WestJet admitted it wrongly refused refunds to rebooked passengers wanting out
After a CBC investigation, WestJet admitted it gave 'incorrect or inconsistent information’ by offering only credit, not refunds, to rebooked passengers.
阅读案例Walmart shut all 51 Walmart Health centers in 2024 as the clinic math never worked
Walmart bet stores could host cheap primary care, but thin reimbursements and staffing costs sank the model — all 51 centers closed by 2024.
阅读案例Union Bank of India withdrew its ₹200-a-day Navratri dress code the day it took effect
The state-owned lender ordered staff into nine Navratri colours on pain of ₹200 fines, then withdrew the circular after a social-media storm.
阅读案例Starbucks paid £20M to renegotiate leases and close UK stores as its cafe arm lost £17.2M
With UK foot traffic falling and drinkers switching to delivery, Starbucks booked a £17.2M loss in FY2018 and spent £20M shrinking its own store base.
阅读案例Renault Korea launch videos used the 'Megalian hand' — boycotts and two apologies
A brand manager's finger-pinch gesture in Grand Koleos promos read as the 'Megalian hand'; Renault Korea yanked its videos, apologized twice, and suspended her.
阅读案例Openpay's BNPL platform went into receivership with cash flow $38M in the red
Australia's Openpay entered receivership and shut to new purchases after two quarters of deep negative cash flow, a $45M minnow beside Afterpay's $14.8B.
阅读案例Ola's '8 missed calls from mom' push notification backfired as terrible clickbait
To push 40% off at its Ola Dash grocery arm, Ola flashed '8 missed calls from mom' at users — and drew a backlash for panicking and hurting grieving customers.
阅读案例Netflix's IT VP rigged vendor deals for kickbacks — convicted on 28 counts
For three years Netflix's VP of IT operations took kickbacks from nine vendors whose products — some with 'severe' performance problems — employees had to use.
阅读案例Microsoft doubled Xbox Live Gold's price and reversed itself within a day
The only platform charging for free-to-play multiplayer quietly doubled its fee to $120 a year mid-pandemic — then walked the whole hike back in 24 hours.
阅读案例Mergepoint abruptly halted its discount currency — court ordered it to compensate users
A Seoul court ruled operator Mergeplus, CEO Kwon Nam-hee and an affiliate must pay 148 users ₩200M over the abrupt 2021 withdrawal of most services.
阅读案例Medikabazaar's board ousted co-founder Vivek Tiwari over fraud and misreporting claims
Board investigators found misappropriation and PwC found revenue-recognition issues; Series C investors filed a ₹278.7 crore indemnity claim.
阅读案例McDonald's admitted its prices had grown too high as every division's sales fell
After years of increases, McDonald's executives conceded in July 2024 that diners found prices too high — same-store sales fell in every division.
阅读案例Max Brenner's Australian cafes went into administration owing about $50M
The 37-store, 600-staff chocolate cafe chain entered voluntary administration in 2018 while planning new openings — and already carrying roughly $50M of debt.
阅读案例Lululemon chased footwear and parkas, lost its leggings magic — and shares fell 80%
New CEO Heidi O'Neill inherits a Lululemon whose category expansion diluted its core: leggings down 20%, NA comps down 12%, share ceded to Alo and Vuori.
阅读案例