In late 2014, Victoria's Secret launched a campaign for its Body bra: a line-up of ten models — the same thin, airbrushed body type repeated — under the banner 'The Perfect Body.' The campaign ran on the web and in stores.

Three Leeds students — Frances Black, Gabriella Kountourides and Laura Ferris — started a Change.org petition arguing the campaign perpetuated low self-esteem among women who do not fit the narrow standard. It passed 27,000 signatures within days; by November 7 the BBC put it at more than 29,000.

Victoria's Secret changed the online ad's tagline to 'A Body for Every Body.' In-store ads were left unaltered, and the company did not respond to the BBC's request for comment. The students called the change 'a more inclusive and healthy message' — while noting the underlying line-up of identical models had not changed.

Changed the tagline to 'A Body for Every Body' after the petition, but left the same models in stores, so the words changed while the exclusion stayed.

The campaign sold a bra by telling every other body it was not 'perfect'; the ten-model line-up made the exclusion visual.

The tagline and the imagery contradicted each other — changing the words without changing the models kept the insult in the stores.

Three students with a petition outmuscled a global brand's launch, showing how fast a body-image message travels.

'A Body for Every Body' read as an admission that the first tagline had been a claim about customers, not about bras.

A body-image claim is a promise about your customers, not your product. 'Perfect' is a verdict on the people who don't match the picture; ask who the campaign excludes before it launches.

The petition's victory became the reference case for body-image backlash in advertising, cited in every later campaign that lined up one body type and called it ideal. Victoria's Secret kept running its signature shows, but the episode opened the brand's long public argument about its image.

FOLLOW THE EVIDENCE

The sources

  1. USA Today, 6 November 2014 — Victoria's Secret changes 'Perfect Body' slogan after petition usatoday.com
  2. BBC News, 7 November 2014 — Victoria's Secret changes 'Perfect Body' campaign after petition bbc.com