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The encyclopedia · R&D & Science · Product decision · 1981–1989

RJR spent $1B on a smokeless cigarette — Premier tasted foul and vanished in months

RJR spent $300M developing Premier, a heated-tobacco cigarette smokers hated. One exec said it smelled 'like a fart.' It died in 1989.

RJR Nabisco · 1988-10

What happened

In 1981, RJR Nabisco CEO Tylee Wilson approved $68 million in secret funding — without board knowledge — to develop a 'smokeless' cigarette that would sidestep the growing anti-smoking movement. The result was Premier, a heated-tobacco product: instead of burning tobacco, a carbon tip was lit to heat processed tobacco and flavour beads, producing a nicotine aerosol with almost no smoke and no ash. The project was kept from the board for five years, discovered only when chairman J. Paul Sticht was told by his driver, who had heard about it from a plant worker.

Premier was introduced in October 1988 in Arizona and Missouri. Smokers rejected it almost immediately. Less than 5% of smokers who tried it liked the taste. The device was frustratingly hard to draw on, the carbon tip required a special lighter, and lighting it with a sulfur match created a chemical reaction that produced what F. Ross Johnson — Wilson's successor — described as 'like a fart.' Japanese researchers who tested it were blunter: 'This tastes like shit.' A study in JAMA confirmed it could also be used to deliver crack cocaine, drawing the attention of the FDA and activists.

Premier was pulled from test markets within months of its launch. RJR had spent between $300 million and $325 million developing it, and total losses were estimated at $800 million to $1 billion. The story of Premier's secret development and spectacular failure is documented in Barbarians at the Gate, the definitive book on the RJR Nabisco leveraged buyout. RJR later tried again with Eclipse in the 1990s, which also failed commercially. The heated-tobacco concept eventually found success two decades later with Philip Morris's IQOS.

Why it happened

  • Less than 5% of smokers who tried Premier liked it — they wanted the taste, feel and ritual of a normal cigarette, and Premier offered none of them
  • The product was frustrating to use: hard to draw on, required a special lighter, and the carbon tip produced a sulfur stench when lit with a match
  • RJR spent $300M developing a product nobody asked for, kept it secret from its own board for five years, and launched it in a market that had no reason to abandon the real thing
What it cost$300M–$325M in development; up to $1B total lossescostly

The lesson

A cigarette that tastes like fart and needs special instructions to light is not a cigarette. When your own CEO compares the smell to flatulence, the test market is over.

Aftermath

Premier was discontinued in 1989 after less than a year on the market. RJR tried again with Eclipse in the 1990s, a similar heated-tobacco product that also failed commercially. The concept was revived successfully by Philip Morris International with IQOS, launched in 2014 and eventually reaching billions in annual sales. The story of Premier's secret development became a chapter in Barbarians at the Gate. The failure is cited in product development textbooks as a case of over-engineering a solution to a problem that existed only inside the company's boardroom.

Sources

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    Somewhere, someone solved the problem this company failed at. 2nd Opinion →