The encyclopedia · Strategy & Leadership · Strategic decision · 1927–2009
'Erst mal seh'n, was Quelle hat' — Germany's consumption bible went out of print
Fürth's mail-order house grew its catalogue from 92 pages to 1,400; the 2009 insolvency ended it — a €50M loan bought only the printing of the last one.
Quelle
HearsayWidely repeated, and we cannot show you a document for it. Read it for the lesson, not as fact.
What it means today
When a beloved artifact and the business behind it diverge, name the divergence. The catalogue stayed legendary while the IT rotted; the last loan only printed the legend. Price the machine, not the memory.
What happened
Quelle was founded in Fürth on 26 October 1927 by Gustav Schickedanz. The first catalogue, 1928, offered 2,500 articles on 92 pages; the 1954 main catalogue counted 72 pages and 1,200 articles; six years later, 582 pages in six million copies. To the last edition it grew to some 1,400 pages, vom Taschentuch bis zum Fertighaus — from handkerchief to prefabricated house. By 1974 turnover was 6.4 billion marks with 36,000 employees. The catalogue was the Herzstück of the business, and Sache der Chefin: Grete Schickedanz watched over every edition from beginning to end.
In 1999 Quelle merged with the department-store group Karstadt into KarstadtQuelle, renamed Arcandor in 2007 — the mail-order house became a line in a portfolio. A decade later the successor insolvency administrator's verdict was blunt: the IT was völlig veraltet, the online presence eine Zumutung, the whole business model hinter dem Mond — behind the moon. On 9 June 2009 Arcandor filed for itself and for Quelle at the Essen district court.
On 29 June 2009 Berlin, Bavaria and Saxony arranged a 50-million-euro Massekredit to secure the printing of the autumn-winter catalogue: 1,348 pages, two kilos, eight to nine million copies. Proceedings opened 1 September; on 19 October it was announced that no investor remained. Liquidation was confirmed 11 November; the last working day was 15 November — around 4,300 lost their jobs in Nürnberg, 1,300 more in December. Last sales day: 19 December 2009. Otto bought the name rights that month; since 2 May 2013 quelle.de is another company's shop. The brand lives; the company does not.
Two days after the end was announced, B.Z. wrote that the catalogue had been die 1000 Seiten dicke Bibel des deutschen Konsums — the thousand-page-thick bible of German consumption: Germany was grey and cold in the winters of the 70s, 80s and 90s, but only until the Quelle catalogue came home. The Museum of Industrial Culture in Nürnberg made it exhibit of the month in May 2012; from November 2024 to March 2025 the Fürth city museum held Quelle-Nostalgie, titled with the old slogan, with a reading corner for the legendary catalogue — a symbol of the consumption habits of past decades.
Why it happened
- The catalogue was culture while the machine rotted: a decade on, the administrator called the IT outdated, the online presence eine Zumutung, the business model hinter dem Mond.
- The merger made it a line in someone else's portfolio: Karstadt in 1999, Arcandor in 2007 — the parent's refused guarantees, not Quelle's own books, decided the end.
- The last loan printed nostalgia: the 50-million Massekredit existed to secure the final catalogue's print run, and by October no investor remained.
The lesson
A brand can be a bible and still close. Quelle's catalogue was German consumption's favourite reading for decades; the company that printed it missed the internet and died inside a parent's debt.
Sources
- Wikipedia (de) — Quelle (Versandhandel) (founded 26 October 1927 in Fürth by Gustav Schickedanz; 1974: 6.4 billion marks turnover, 36,000 employees; finally about 3,300; 1999 merger into KarstadtQuelle, 2007 Arcandor; 9 June 2009 insolvency filing at Amtsgericht Essen; 29 June 2009 Massekredit of 50 million euros 'insbesondere den Druck des Herbst-Winter-Kataloges 2009 sicherzustellen'; liquidation confirmed 11 November 2009; last sales day 19 December 2009; Otto Group bought the name rights November 2009; quelle.de a universal mail-order shop since 2 May 2013; last main catalogue circulation around eight million, production 20 million euros)
- Tagesspiegel — Quelle: der Weg in die Pleite (dated timeline: 9 June 2009 Arcandor files; 29 June 50-million credit to end of 2009; 1 September proceedings opened, administrator Klaus Hubert Görg; 19 October no investor; 11 November liquidation confirmed; 15 November last working day, around 4,300 in the Nürnberg region; 1 December 1,300 more unemployed)
- Museum Industriekultur Nürnberg — Schaustück des Monats Mai 2012: der Quelle-Katalog (first small catalogue 1928/29 about 80 pages; first main catalogue spring/summer 1954: 72 pages, 1,200 articles; six years later 582 pages in about 6 million copies; mid-1980s to the last edition 2009/2010 about 1,400 pages, 'vom Taschentuch bis zum Fertighaus'; the catalogue's design 'Sache der Chefin': Grete Schickedanz watched over every edition)
- B.Z. — Daten und Fakten zum Quelle-Katalog ('Der erste Quelle-Katalog von 1928 bot auf 92 Seiten 2500 Artikel an'; the new 2009 catalogue: '1348 Seiten, wiegt zwei Kilo. Auflage: neun Millionen. Druckkosten: 25 Millionen')
- B.Z. — Der Quelle-Katalog war die 1000 Seiten dicke Bibel des deutschen Konsums (21 October 2009, THE TELLING: 'Deutschland war früher grau und kalt im Winter der 70er-, 80er- und 90er-Jahre, aber nur, bis der Quelle-Katalog nach Hause kam'; the slogan 'Erst mal sehen was Quelle hat')
- WiWo — 10 Jahre nach Arcandor-Insolvenz (6 June 2019, interview with successor administrator Hans-Gerd Jauch: 'Nach meiner Einschätzung war von Anfang zumindest absehbar, dass Quelle keine Zukunft hat'; 'die IT war völlig veraltet, der Onlineauftritt eine Zumutung'; 'Das ganze Geschäftsmodell war hinter dem Mond'; the printer's representative who nearly cancelled the last catalogue's contract — 'Den Untergang des Traditionsunternehmens wollte niemand verantworten')
- fürth aktuell — 'Erst mal seh'n, was Quelle hat': Nostalgie-Ausstellung im Stadtmuseum Fürth (5 November 2024: exhibition Quelle-Nostalgie, Ottostraße 2, until 9 March 2025; reading corner to leaf through 'den legendären Quelle-Katalog'; the catalogue 'ein Symbol des Konsumverhaltens vergangener Jahrzehnte')
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