Back to the archive

The encyclopedia · Advertising & PR · Marketing decision · 2024

Proya used Women's Day to speak up for men — its female customers asked why

Proya's Women's Day campaign featured two men alongside three women in its poster series. Its female customers asked why their day had room for men.

Proya (珀莱雅)

What happened

On March 4, 2024, Proya launched its fourth annual International Women's Day campaign with the theme '#Gender is not the boundary, prejudice is#' (#性别不是边界线 偏见才是#). The poster series featured five real people sharing experiences of gender prejudice. Two of the five were men: one described being 'misunderstood' for having a soft voice and liking beauty; another described liking plush toys despite being 'strong and brave.'

The backlash was immediate. Proya's core customers — women buying a beauty brand on the one holiday dedicated to them — asked why their day had room for men's stories. Weibo comments included 'Men have 364 days a year — and on the one Women's Day, you still speak up for male babies?' and 'The most disgusting campaign of the quarter.' The hashtags #Proya# and #DidProya'sWomen'sDayMarketingFail# trended on March 7.

Proya's initial response defended the campaign: gender prejudice affects both women and men, and 'all weak people deserve respect.' The defense deepened the anger. Proya then deleted the original post, swapped to a female-only video, turned on curated comments, and announced a legal-aid partnership for women workers. It never issued a formal apology, acting as if the incident had not happened.

Why it happened

  • The occasion was wrong: International Women's Day is the one holiday for Proya's core demographic — adding men's stories on that day read as encroachment, not inclusion.
  • The defense confirmed the charge: saying 'all weak people deserve respect' on Women's Day told the audience the brand saw women as one subset of a broader category, not the subject of the day.
  • The four-year precedent made it worse: this was not a one-time misstep but a repeating strategy — the brand had featured men for four consecutive years and never heard the feedback.
  • Curated comments replaced the apology: Proya silenced criticism by hiding negative replies and announcing a legal-aid initiative, which read as damage control rather than accountability.
What it costPosts deleted; two trending hashtags; brand trust erodedembarrassing

The lesson

A holiday for your core customer is not the stage for a broader message. Inclusion that takes space from the people the day belongs to reads as erasure.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →