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Clarins named Jin Chen its makeup ambassador the day before her hit-and-run exploded

Announced on 28 January 2026, deleted by the 29th: a ten-month-old accident file surfaced mid-launch, and eleven of her endorsement deals came apart.

Clarins · Strong (喜之郎) · Louis Vuitton · 2026-01-29

What happened

On 16 March 2025, actress Jin Chen (金晨) was reported to have been involved in a single-vehicle accident in a Mercedes G-Class and to have left the scene, with her assistant allegedly posing as the driver. The story stayed buried for ten months — it surfaced when the insurer reviewing the expensive claim checked surveillance footage. Paparazzi previewed the exposé on 28 January 2026 and published scene photos the next day; traffic police confirmed the accident determination document was authentic and said a review had been opened into who was really at the wheel.

The timing could not have been worse for one brand: Clarins had announced Jin Chen as its makeup ambassador on 28 January, the same day the preview ran. Within a day the brand deleted her livestream promotion and the livestream itself was shelved. On 30 January, jelly maker Strong (喜之郎) removed all of her content from its official Weibo — six campaign posts and even a 15th-debut-anniversary congratulation it had published on 15 January. Lotus Cars, whose ambassador she also was, faced comment sections full of questions about a sports-car face tied to a traffic accident.

By early February, reports counted eleven endorsement contracts terminated, Louis Vuitton among them, with substantial breach-of-contract claims expected. Clarins had paid for an ambassador announcement and got a one-day campaign it then had to erase — the deal's entire value destroyed between the announcement and the deletion.

Why it happened

  • The signing skipped the one check that mattered: a ten-month-old accident file sitting with an insurer, invisible to any media search and to the agency's reassurances
  • Announcing the ambassadorship the day the exposé previewed maximised the exposure — the campaign was live and every asset carried a face that turned radioactive overnight
  • Brands cut in days, not weeks: deleting a campaign is cheaper than defending it once the public has judged, but the campaign money is written off either way
What it cost11 deals cut; Clarins deal dead one day after launchcostly

The lesson

An ambassador's risk lives in her past. If due diligence is only the agency's word, an insurer's surveillance file can publish a campaign's obituary one day after launch.

Aftermath

Clarins deleted the livestream promotion within a day and the event never ran; Strong scrubbed six posts plus the anniversary message; Louis Vuitton and eight other contracts ended, with breach claims reported as substantial. Police reviewed the accident and the claim that someone else posed as the driver. No brand announced a reconciliation.

Sources

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