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The encyclopedia · Advertising & PR · Marketing decision · 2023

The Philippines' tourism launch video showed off other countries' scenery

'Love The Philippines' used stock footage of Indonesia, the UAE and Switzerland as Philippine landmarks. The agency's contract was torn up within a day.

DDB Philippines · 2023-07

What happened

In July 2023, the Philippine Department of Tourism unveiled 'Love The Philippines,' a new tourism brand built on a ₱49-million ($900,000) contract with the agency DDB Philippines. The launch video, meant to showcase the country's natural beauty, was quickly found to contain footage that was not the Philippines at all: rice terraces from Indonesia, sand dunes from the UAE and Brazil, an airport runway from Switzerland, and a fisherman silhouette traced to Thailand.

DDB Philippines apologised the next day, calling the use of foreign stock footage 'highly inappropriate' and an 'unfortunate oversight' caused by a breakdown in its own screening and approval process. The agency said the video had been intended for internal reference only and that it had not been paid, and would not seek payment, for that cut.

The Department of Tourism responded within a day by terminating its contract with DDB Philippines outright, saying it felt 'outrage and extreme disappointment,' and reserved the right to forfeit the agency's performance bond and pursue further action. The government confirmed no public funds had actually been disbursed for the flawed video.

Why it happened

  • A campaign whose whole premise is 'look at our country' fails on contact with footage that isn't that country — the claim made and the claim disproved were the same claim.
  • Calling it an internal reference video didn't change that it was the version the public saw; letting a placeholder reach a national launch is already a failed process.
  • Tourism footage is among the most reverse-image-searchable content that exists — landmarks worldwide are indexed, so the mismatch was near-certain to surface fast.
What it cost₱49 million ($900,000) tourism contract terminatedcostly

The lesson

A comparison anyone can fact-check in minutes — is this footage actually of the place it claims to be — will be checked in minutes. Ship the final review, not the placeholder.

Aftermath

The Department of Tourism moved to a new agency for the rebrand and continued using the 'Love The Philippines' name and slogan with corrected, verified footage. The episode became a widely cited cautionary example in Philippine advertising circles about internal review controls at agencies handling government contracts.

Sources

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