The encyclopedia · Advertising & PR · Marketing decision · 2025
Japanet's osechi 'regular price' never came back — the CAA ordered the ad stopped
29,980-yen 'regular price' with 10,000-yen discount; the osechi sold out and the price never returned. The regulator called it misleading; Japanet fought back.
Japanet Holdings · 2025-09-12
What happened
From 8 October to 23 November 2024, Japanet Takata's website sold its 2025 New Year osechi set, '特大和洋おせち2段重', showing a 'Japanet regular price' of 29,980 yen, an early-booking discount, and a discounted price of 19,980 yen. The presentation implied the set normally cost 29,980 yen and would return to that price after the campaign.
On 12 September 2025 the Consumer Affairs Agency issued an administrative order under Article 7(1) of the Act against Unjustifiable Premiums and Misleading Representations, finding a misleading representation of transaction terms (Article 5(2), 有利誤認): the 'regular price' was presented as the future selling price without any reasonable, certain plan to sell at that price. The set sold out during the campaign, so no sale at 29,980 yen ever followed.
Japanet Holdings rebutted the order the same day, arguing the regular price was legitimate under CAA guidelines because the set had sold at 29,980 yen until just before the campaign and had returned to that price after the 2022 and 2023 campaigns; in 2024 it planned the same but sold out early. It also pointed to bulk purchasing of 430,000 units that made the 19,980-yen price possible — and said it would consider contesting the order in court. It was Japanet's second order under the Act; the first was in October 2018, over air conditioners and televisions.
Why it happened
- The 'regular price' was a fiction with a deadline: the set sold out during the campaign, so the price it was 'discounted from' never actually returned
- A 430,000-unit campaign price became the real price of the product, leaving the reference price with no market to be true in
- Fighting the regulator publicly on the same day — with a lawsuit threat — turned a routine order into a second, longer news story
The lesson
A reference price must be a price you genuinely intend to charge. When the campaign outsells the inventory, the 'regular price' was never coming back — the discount was simply the price.
Aftermath
The CAA's order requires Japanet to cease the representation and take measures to prevent recurrence. Japanet's statement defended the pricing and said it would consider legal action, and the dispute ran on in the press (Jiji, NHK, Asahi, Yomiuri) as a rare case of a large retailer publicly contesting an order. The case was widely read as a warning on early-booking discount displays, where campaign demand routinely outruns stock.
Sources
- Consumer Affairs Agency: administrative order against Japanet Takata (12 Sep 2025)
- Japanet Holdings: company statement on the CAA order (12 Sep 2025)
- Jiji Press: ジャパネットたかたに措置命令 おせち販売巡り不当表示―消費者庁
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