In May 2026 Hema's self-brand 粉木耳 (pink wood-ear fungus) went on sale in regional markets. Its packaging drew a female silhouette that, combined with the '粉木耳' image and the line '粉嘟嘟,蘑菇届萌新', invited a bawdy reading consumers flagged as 低俗擦边球 marketing.

A wave of complaints pushed the company to act on the night of 25 May: Hema apologised, scrapped the entire packaging stock, and pulled the affected products, while promising an internal review of its product-approval process.

As a regionally-listed product, the item also drew the attention of regulators, who began looking into the case. The single product's monthly sales fell 42% month-on-month as the row ran.

Scrapped the entire packaging stock and pulled the product after complaints, but monthly sales still fell 42%.

Packaging aimed at cute '萌' styling crossed into double-entendre, and the '粉木耳'-plus-silhouette pairing read as deliberate innuendo.

Approval let it ship: a self-brand product with a double-meaning label reached regional shelves before any review caught the reading.

The sales hit made it costly: the single item's monthly sales fell 42% as the row ran.

Regulators joining the case turned an embarrassing packaging row into a compliance matter.

Cute packaging that reads as innuendo is a design failure the review process should catch. When its second meaning reaches the shelf, scrapping the stock is the least of the cost.

FOLLOW THE EVIDENCE

The sources

  1. 腾讯新闻/TechWeb — '贵妃粉耳'产品包装低俗擦边?盒马致歉,2026-05-26 news.qq.com
  2. Civiw — 2026品牌危机舆情案例盘点:盒马'贵妃粉耳'包装争议 civiw.com