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The encyclopedia · Marketing & Brand · Marketing decision · 2026

Gucci's AI ads for 'Primavera' drew an 'AI slop' backlash at its weakest moment

Gucci promoted Demna's Milan debut with AI-generated images critics called 'cheap' and 'slop' — at a moment it could least afford an authenticity row.

Gucci · Kering · 2026-02-23

What happened

In late February 2026, Gucci posted AI-generated images for a campaign titled "Primavera" on its Instagram and X accounts, ahead of creative director Demna Gvasalia's first runway show at Milan Fashion Week on February 27. The images, clearly labelled "Created with AI", included a glamorous older Italian woman in a classic Gucci outfit, a pair of models some commentators likened to Grand Theft Auto characters, and sleek car scenes.

The reaction was swift and largely negative. Users on social media called the images "cheap", "tacky" and "slop" — the term for the deluge of low-quality AI-generated material flooding feeds — and asked how images generated by machine instead of human models and photographers squared with the house's claim to celebrate "creativity and Italian craftsmanship". One user said the AI made the brand look cheaper than TJ Maxx.

The ads were not pulled and Gucci did not respond to requests for comment. Some users defended the images as capturing "Milano glam", and fashion and luxury consultants argued the move signalled creative futurism. But the backlash arrived at a critical moment: Gucci had recorded the steepest revenue decline in Kering's portfolio, falling 22% on a reported basis and 19% comparable in full-year 2025, with the brand still searching for a footing after its maximalist era gave way to quiet luxury.

Why it happened

  • Gucci chose to lead a new creative director's debut campaign with cost-saving generative AI, sending the opposite signal to the craftsmanship promise its reviving strategy depends on.
  • The brand had no response ready: the ads stayed up and the house stayed silent, letting the "AI slop" framing harden into the story.
  • The campaign landed at the wrong time, when the brand was already under pressure to rebuild trust and relevance after a steep revenue decline.
What it costViral 'AI slop' backlash; cost-cutting over craftembarrassing

The lesson

A cost-saving shortcut reads as a statement of values. When a brand's whole claim is craft, generative AI in its flagship campaign invites the question it is least able to answer.

Aftermath

The controversy fed ongoing debate about fashion's use of generative AI, following Gucci's earlier AI experiments and a similar backlash faced by Valentino in December over an AI-generated DeVain handbag campaign.

Sources

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