Back to the archive

The encyclopedia · Strategy & Leadership · Strategic decision · 1993–2014

Delia's was the 90s teen catalog — a $258m peak, and liquidation before Christmas

Founded 1993, peak sales $258m in 2006; four loss years later a hedge fund's rescue failed — Dec 2014, Chapter 11 and all 90-odd stores liquidated.

Delia's · 2014-12

What happened

Delia's was founded in 1993 by two Yale graduates as a mail-order catalogue for teenage girls, and with its gURL.com lifestyle site became a defining brand of 1990s teen fashion. The catalogue generation moved into malls, and sales peaked at $258 million in 2006. After that the decline was steady: the company had not reported an annual profit since 2007, and by 2013 sales had fallen 47 per cent to $137 million — four consecutive years of losses.

In July 2013 hedge-fund manager Whitney Tilson bought 2.2 million shares at $1.05 and backed a turnaround, calling the company's prior state 'a decade of mismanagement.' Former J.Crew executive Tracy Gardner came in as chief executive to rebuild the brand for a new generation of teenagers. The reset failed to reverse the sales, and by late 2014 the company could find neither a buyer nor rescue financing to keep it alive.

On the Friday before the end, Gardner and chief operating officer Brian Lex Austin-Gemas resigned; early in December 2014 Delia's filed Chapter 11 with a plan to liquidate its roughly 90 mall stores — $74 million in assets against $32.2 million in debt. Shareholders were told the company 'does not anticipate any value will remain from the bankruptcy estate.' Tilson's $1.05 shares fell below a cent as the stock dropped more than 85 per cent on the news. The filing was timed deliberately: liquidation sales would clear the inventory through the Christmas rush.

Why it happened

  • The catalogue-to-mall transition left Delia's with stores just as teen shoppers moved online — the brand's original direct channel was the one it had abandoned.
  • Four straight loss years and no profit since 2007 left nothing to borrow against; the turnaround had 18 months before the cash ran out.
  • No buyer and no rescue financing appeared — the market's verdict on a teen brand that had lost its generation.
What it cost90-odd stores liquidated; shares to a pennycatastrophic

The lesson

Delia's built a generation of customers through a catalogue, then bet on malls — and when that generation moved online, there was no channel left that was theirs.

Aftermath

All stores liquidated through the 2014 Christmas season; the bankruptcy estate promised no remaining value to shareholders. Delia's joined Wet Seal, Deb Shops and Aéropostale in the decade's teen-retail collapse.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →