The encyclopedia · People & Management · Financial decision · 2021–2022
BharatPe's co-founder called a banker a 'chor' — the board ousted him in five months
Ashneer Grover built a $2.8B fintech, then cursed out a banker on a leaked call, fabricated expense claims, and was pushed out by his own board.
BharatPe · 2022-01-05
What happened
BharatPe was one of India's fastest-growing fintech startups, offering QR-code payments and merchant lending. Founded in 2018 by Ashneer Grover and Shashvat Nakrani, it had raised over $650 million from investors including Peak XV Partners (Sequoia), Ribbit Capital, and Tiger Global, and was valued at $2.8 billion by late 2021. Grover, the public face of the company, was known for his aggressive style and had become a celebrity through his Shark Tank India appearances.
On 5 January 2022, a leaked audio recording surfaced in which Grover was heard abusing a Kotak Mahindra Bank employee over a failed investment deal for his family's separate firm. Grover used abusive language including calling the employee a 'chor' (thief) and threatening to use political connections to get the employee fired. The recording went viral on Indian social media, sparking immediate outrage and scrutiny.
When Grover subsequently went on medical leave in January 2022, the board began an internal investigation. It uncovered that Grover and his family members had submitted expense claims totalling ₹25-30 crore ($3-4 million) that were not legitimate business expenses — including claims for his daughter's wedding and personal travel. The board also found that Grover's wife Madhuri Jain Grover, who served as head of controls, had been involved in the irregular expense claims.
In March 2022, Grover resigned as managing director after the board threatened to remove him. His wife was also fired. Grover denied all allegations, claiming the board was conspiring against him. The dispute became a public legal battle settling only in September 2024. The episode damaged BharatPe's IPO plans and reputation — several senior executives left in 2022, and the founder's ouster became a cautionary tale about governance in Indian startups.
Why it happened
- Grover treated the company reputation as his personal platform. The leaked audio showed a founder who felt entitled to abuse a vendor staffer, and the same entitlement reached the expense account.
- The board lacked founder governance controls from the start. Grover's wife was head of controls — the person approving expenses was the founder's family member, not an independent function.
- The startup's rapid growth ($2.8B in 3 years) outpaced its internal processes. There was no system to distinguish legitimate expenses from personal enrichment until the crisis forced a look.
- Investors who had ignored governance gaps during the growth phase could not ignore a public scandal. The leaked audio forced action that the board had not been willing to take earlier.
The lesson
A founder who believes the rules don't apply to them will prove it in ways the board cannot ignore. Install expense controls before the company is worth $2.8B — not after the audio goes viral.
Aftermath
Grover was replaced as MD by Nalin Negi. BharatPe refocused on governance and profitability. The company eventually obtained a small finance bank license in 2024 but the IPO plans that had been in motion during Grover's tenure never materialised. Grover became a frequent commentator on Indian startup culture and wrote a memoir about his experience.
Sources
- Ashneer Grover quits BharatPe, charges investors with alienating and strong-arming — Fortune India
- Ashneer Grover resigns as BharatPe MD: A timeline — CNBC TV18
- BharatPe — Wikipedia
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