AVROTROS lost Fenna Ramos, the face of its kids block, after backstage-conduct claims

AVROTROS, one of the Netherlands' public broadcasters, had built its preschool block around one face: Fenna Ramos, who presented 'Zin in Zappelin' on NPO 3 for seven years. The brand extended beyond the studio — the 'Zin in Zappelin Live' theater tour was produced by the external producer BazarMedia Productions, carrying the same face and the same promise to parents and small children.

In August 2024 BazarMedia sent the broadcaster a formal complaint email alleging misconduct during the tour: diva behaviour, snapping and screaming at staff, belittling employees, interactions that left people feeling ill; theaters had complained verbally without daring to put it in writing, and a planned sequel tour was cancelled after the incidents. In July 2025 the allegations became public reporting, and a summary court in May 2025 had already rejected Ramos's demand for rectification, finding sufficient factual basis for the reports — a ruling she chose not to appeal.

On July 30, 2025 AVROTROS confirmed the collaboration would end at the end of the year. The broadcaster said it had taken the allegations seriously and spoken to both parties, though it had 'no direct experience' of unacceptable behaviour itself, and framed the exit as a mutual renewal after seven years; Ramos, through her lawyers, denied everything as incorrect and hurtful. The broadcaster was left to explain the departure of its best-known face to preschool viewers in what it called a pedagogically responsible way.