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The encyclopedia · Strategy & Leadership · Strategic decision · 2009–2019

Asos built Britain's most-read fashion mag by giving it away — then shut it

Launched April 2009 and free with orders, it reached 453,287 readers in 2017 — above British Vogue. The autumn 2019 issue was the last.

Asos · Asos Magazine · 2019-10

What happened

The online fashion retailer Asos launched its quarterly magazine in April 2009 and mostly gave it away to customers — free to UK subscribers of Asos Premier, later sold for £1 as well. The covers got bigger than the giveaway suggested: Taylor Swift, Jennifer Lawrence, Lena Dunham, Solange Knowles, Daisy Ridley. By the second half of 2017 its distribution was 453,287 per issue according to ABC — the most-read fashion title in UK print, above Stylist and British Vogue — and Asos claimed more than 700,000 readers once France, Germany and the US were included. Issue 100 arrived in 2018.

Then the retailer's own numbers turned. In the twelve months to August 2019, Asos profits fell 68 per cent to £33.1m amid warehouse delivery problems and profit warnings; chief executive Nick Beighton called the consumer environment 'unsettled', with sustainability worries and Brexit pressing on twenty-something spending. On October 23, 2019, the company confirmed the autumn issue — on covers featuring Madison Beer and Swae Lee — was the last, as it refocused on 'the channels and media that are most meaningful to our 20-something customers'.

What got cut was not a failing magazine but a marketing line item. The company declined to say whether editorial staff lost their jobs; culture editor Sam Higgins went freelance and wrote that he was 'gutted for the magazine — it's one that has continuously championed diverse talent and told important stories on mental health'. The title died at the peak of its readership, because the P&L around it had stopped growing.

Why it happened

  • Given away free, the magazine was a marketing cost rather than a business — it lived while Asos profits grew and was questioned the year they fell 68 per cent.
  • Management judged the same 20-something customers to be on mobile and social now, and moved the budget to 'social-first content' meant to convert more directly into sales.
  • Being the most-read fashion title in British print counted for nothing on the retailer's income statement — reach without revenue is the first cut when profits slump.
What it cost10-year title shut at 453,287 readerscostly

The lesson

A magazine given away to sell clothes can out-read Vogue and still be a line item — when the retailer's profit collapses, the title dies at peak readership.

Aftermath

The autumn 2019 issue was the last; Asos put its effort into social-first content for the same audience, and staff including culture editor Sam Higgins went freelance. The hundred-issue archive — from Taylor Swift to Billie Eilish interviews — closed with it.

Sources

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