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The encyclopedia · Strategy & Leadership · Strategic decision · 1996–1998

Yardley spent $7.75M on Linda Evangelista — then went into receivership

The 228-year-old British fragrance house signed a supermodel for a fortune in 1996. The campaign failed; the brand was in receivership by August 1998.

Yardley London · 1998-08

What happened

Yardley London was founded in 1770 and had been a fixture of British fragrance and soap-making for over two centuries. Its English Lavender scent, launched in 1873, was a staple of the British bathroom cabinet. The brand held two Royal Warrants and was a symbol of British heritage, sold through chemists and department stores across the UK and exported internationally.

By the mid-1990s, Yardley's market position was eroding. The brand's heritage appeal was losing ground to younger, more fashion-driven competitors. To reverse the decline, the company signed supermodel Linda Evangelista in September 1996 for a reported fee of $7.75 million, betting a single celebrity face could pull the brand into the modern era.

The campaign did not work. The $7.75 million fee strained the balance sheet, and the advertising costs consumed resources that could have gone into product development or retail investment. The brand entered receivership in August 1998, just two years after the campaign. It was acquired by Wella later that year, ending two centuries of independent British ownership.

Why it happened

  • The Linda Evangelista campaign cost $7.75 million — a bet that one celebrity face could reverse a structural decline in the brand's market position
  • Heritage was a weakening asset as younger consumers turned to trend-driven competitors; the campaign did not address the underlying product and distribution problems
  • The $7.75 million fee and advertising costs strained the balance sheet, consuming funds that could have gone into product development or retail investment
  • The brand's ownership under British American Tobacco had not invested in modernising the brand's positioning or retail strategy
What it costReceivership; sold for £60M in 2005costly

The lesson

A celebrity endorsement cannot fix a product gap. If the brand is losing ground, a supermodel is a distraction, not a strategy.

Aftermath

Yardley was acquired by Wella out of receivership in 1998, then sold to Lornamead for £60 million in 2005. Since 2009 it has been owned by Wipro Enterprises, which markets the brand primarily in Asia and the Middle East. The brand survives but has never regained its position in the UK market.

Sources

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    Somewhere, someone solved the problem this company failed at. 2nd Opinion →