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The encyclopedia · Strategy & Leadership · Financial decision · 2014–2025

ofo burned ¥15B in three years and still owes ¥1.5B in user deposits

Valued at $3B in 2017, ofo's deposit-funded blitz collapsed in 2018; years later some 16 million users were still queued for ¥99 and ¥199 refunds.

ofo · 东峡大通 · 2018-12

What happened

ofo was founded at Peking University in 2014 by Dai Wei and grew into China's largest dockless bike-share service. At its 2017 peak it had raised over ¥15 billion across a dozen funding rounds in three years, hit a $3 billion valuation, passed 10 million orders a day and was buying 3–4 million bikes a month.

The expansion ran partly on user deposits of ¥99 and ¥199. When subsidy wars with rivals drained cash, the deposits had been spent; misappropriation surfaced and refunds froze. Dai Wei rejected a Didi buyout reportedly valued around $2 billion that required his exit, and investor vetoes blocked other deals.

By early 2019 refunds had slowed to a few thousand users a day, and the queue stood at roughly 16 million — at the late-2020 pace, a 736-year wait. Court enforcement against the operating company passed ¥1.3 billion in 2021, and Dai Wei drew consumption-restriction orders. In 2025 the app and servers shut down with the deposits still unpaid.

Why it happened

  • Deposits became operating capital: ¥99 and ¥199 from tens of millions of riders funded the subsidy war, so refunds vanished when the cash did.
  • The founder vetoed the exits: Dai Wei rejected Didi's offer and investor vetoes blocked the rest, leaving no buyer for a burning company.
  • Scale outran unit economics: buying 3–4 million bikes a month assumed winner-takes-all, and the market never crowned one.
What it cost¥15B burned; ¥1.5B deposits still owedcostly

The lesson

ofo treated deposits as capital: ¥1.5B of user money funded a subsidy war, and when it burned, 16 million riders were left in a queue measured in centuries.

Aftermath

Dai Wei later opened About Time Coffee in New York, whose locations also closed. ofo remains China's defining deposit-crisis case of the sharing economy.

Sources

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