What happened
In late February 2020, Japan's PMDA and Toyama Prefecture made their first-ever unannounced inspection of Nichi-Iko's Toyama First Plant, the main site of the country's largest generic drugmaker. They found suspected GMP violations. The company's own follow-up and an investigation by an outside law firm confirmed two systemic breaches: lots that failed release tests were shipped instead of discarded (a practice dating back to at least 2011), and stability tests had been skipped or deprioritized since around 2009.
The third-party report traced a clean chain of command. The managing executive officer for production told the plant manager to avoid discarding failed lots; the order passed down to the deviation-control manager, who ran 'deviation meetings' that overrode written procedures. The skipped stability tests were no secret: a plant quality committee had shared the problem since June 2013, and internal audit flagged it in FY2019. The manager who gave the improper instructions was later promoted to executive in charge of quality.
The consequences landed hard. From April 2020 to January 2021 Nichi-Iko recalled 75 products made at the plant, which also does contract manufacturing for other drugmakers. On March 3, 2021, Toyama Prefecture ordered a 32-day halt to manufacturing at the plant and a 24-day suspension of the company's manufacturing-and-marketing business — a penalty the prefecture called heavy even by past standards. No health harm had been reported at the time, but the finding gutted confidence in Japan's generic drug supply.
What it cost
75 products recalled; plant shut 32 days and company 24 days; restructuring ADR by December 2022 after the quality crisis wrecked earnings
Why it happened
Profit came before patients: only shipping tests mattered, so stability tests were ranked below them and quietly dropped from plans.
The order came from the top: the production executive told the plant to avoid discarding failed lots, and deviation meetings complied.
Everyone knew: the quality committee discussed the skipped tests from 2013 and internal audit flagged them, yet no one with power acted.
The committee's root cause: company-wide low compliance awareness — GMP treated as paperwork rather than the condition of holding a licence.
The lesson
Quality rots when one hierarchy owns production, testing and deviation review. Internal audit flagged the skipped tests a year before regulators — nothing changed until an unannounced inspection.
Aftermath
President Shingo Iwamoto took a pay cut over the suspension. In October 2021, wholesaler Medipal Holdings entered a capital and business alliance with Nichi-Iko to shore up its quality management. Earnings never recovered: on December 28, 2022, the company's business-restructuring ADR — an out-of-court debt workout — was formally completed. The scandal also stained Toyama's ambition of a ¥1 trillion pharmaceutical cluster, coming as legacy maker Kokando drew its own administrative penalty and a 36-day production halt.
FOLLOW THE EVIDENCE
The sources
- Nichi-Iko ordered to suspend business after string of voluntary recalls nikkei.com
- The plant manager who gave improper orders got promoted to quality executive: Nichi-Iko's profit-first disease xtech.nikkei.com
- Why the Nichi-Iko and Medipal capital alliance is more than a rescue diamond.jp
- Toyama's drug industry urgently needs rebuilding as Nichi-Iko completes out-of-court restructuring nikkei.com