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The encyclopedia · Strategy & Leadership · Strategic decision · 2016–2021

Knotel leased 4.8M square feet on fixed rent — then the pandemic emptied its offices

Knotel promised flexible workspace to corporate tenants while locking itself into long, fixed leases, and could not pay landlords once remote work hit.

Knotel · 2021-01-31

What happened

Knotel built its flexible-office business by signing long-term master leases with landlords, then subletting the space to corporate tenants on shorter, flexible terms — a maturity mismatch that worked only as long as occupancy stayed high and turnover stayed low. By August 2019 the company was valued at $1.6 billion and controlled 4.8 million square feet across several cities.

The company's own commitments did not flex when demand did: it still owed landlords the full rent on space it had leased regardless of how many tenants filled it. When the pandemic emptied offices in 2020, Knotel's revenue collapsed while its lease obligations did not, and at least eight Manhattan landlords sued for unpaid rent within weeks of each other.

Knotel filed for Chapter 11 bankruptcy on January 31, 2021, listing liabilities that dwarfed what a shrinking client base could cover. Newmark Group, already its largest investor and holder of much of its debt, provided debtor-in-possession financing and won court approval in March 2021 to buy the business through a $70 million stalking-horse bid.

Why it happened

  • Subletting flexible space on top of fixed, long-term leases meant Knotel carried landlord-level rent risk with none of a landlord's ability to hold space empty and wait.
  • Growth from four million to five million square feet outpaced the company's ability to fill it profitably even before the pandemic, so margins were already thin when demand disappeared.
  • An investor who also held its debt could force restructuring on terms that favored a buyout over a rescue, once the company's cash ran out.
What it cost$1.6B valuation collapsed; sued by 8+ landlordscostly

The lesson

A flexible-space business is only as flexible as its own liabilities. Subletting short-term on top of long-term leases transfers occupancy risk onto the middleman, not away from it.

Aftermath

Newmark's acquisition closed in March 2021; new leadership from WeWork was brought in to run the surviving business under Newmark's ownership.

Sources

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