In June 2016 the Australian Competition and Consumer Commission sued H.J. Heinz Company Australia over Little Kids Shredz, a dehydrated fruit-and-vegetable snack marketed to parents of one-to-three-year-olds. The packaging promised the product was 99 percent fruit and veg, carried pictures of fresh produce, and claimed it was beneficial to the health of children aged 1-3. The Federal Court found in March 2018 that this breached the Australian Consumer Law.

Justice Richard White found the prominent statements and imagery conjured an overall impression of nutritiousness. The product contained approximately two-thirds sugar. Dehydrating fruit removes water, not sugar, so the honest-sounding 99 percent number coexisted with a confectionery-like profile. The court was satisfied Heinz nutritionists ought to have known the claim was misleading.

The penalty fight was its own lesson in the eras economics. The ACCC sought A$10 million, noting Heinz Australia earned A$448 million in 2016 and calling the conduct egregious; Heinz argued around A$400,000 and stressed the error was not intentional. In August 2018 the court settled on A$2.25 million, plus a consumer-law compliance program and the ACCC costs.

More than a million Shredz units had sold before the line was pulled from shelves in May 2016. ACCC chair Rod Sims used the case to argue that penalties for large companies must be big enough to get the attention of boards and financial markets.

A$2.25 million penalty plus a compliance program and the ACCC costs; Shredz was pulled from shelves in May 2016 after more than a million units sold

The 99 percent figure answered the wrong question: freeze-drying concentrates sugar, so a fruit snack can be pure ingredients and still closer to candy than to produce.

The pack made an age-specific health claim for 1-3 year olds without evidence that the product benefited that age group.

The people who knew the sugar content — the nutritionists — were not the people writing the pack, and no one reconciled the two.

The ACCC framed the target consumer explicitly: parents buying toddler food are diverted from genuinely healthier products.

A technically true number on the front of a pack does not save the overall impression it creates. Health claims for the most vulnerable consumers get tested against the whole product.

The court also ordered Heinz to establish a consumer-law compliance program. ACCC chair Rod Sims tied the case directly to the campaign that led the Australian Parliament to pass legislation substantially increasing maximum consumer-law penalties. The case is now a standard citation in Australian food-marketing compliance advice on packaging health claims.

FOLLOW THE EVIDENCE

The sources

  1. Heinz ordered to pay $2.25 million penalty over misleading health claim accc.gov.au
  2. Heinz fined $2.25m for misleading marketing of snacks for toddlers theguardian.com
  3. ACCC wants Heinz to pay $10 million penalty for implying sugar-heavy food was healthy abc.net.au