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The encyclopedia · Sales & Retail · Strategic decision · 1994–2025

Etam had 3,083 China stores at its peak — in 2025 it closed its last online shop too

Etam peaked at 3,083 mainland stores in 2014, sold its apparel business in 2018, hit zero stores by 2020, and shut its last Tmall shop in 2025.

Etam · 艾格 · 2025-11

What happened

Etam, the French apparel brand, entered China around 1994 and grew fast, reaching 4,246 stores worldwide by June 2014 — 3,083 of them, 72% of the total, in mainland China. It was one of the largest foreign fashion retailers in the country, a fixture of shopping malls and a name a generation of Chinese women associated with their teenage years.

The retreat began with a pivot: in 2015 Etam introduced a standalone lingerie line to differentiate itself as apparel sales weakened, and in 2018 it sold its mainland apparel operations — the Etam Weekend, ES and E&JOY lines — to a Hong Kong investment firm, keeping only the lingerie business. That business kept shrinking. By 2020, Etam's physical store count in mainland China had fallen to zero.

What remained was an online-only lingerie presence, and even that did not last. On November 30, 2025, Etam closed its Tmall flagship store, along with its Xiaohongshu and Douyin storefronts, ending 31 years of continuous presence in the Chinese market. The company cited only 'business adjustment considerations' — no specific financial figures were disclosed.

The decline had no single dramatic failure; it was gradual, one channel at a time, over a decade: apparel sold off, physical stores emptied out, and finally the online storefronts that were supposed to be the brand's last foothold in China closed too.

Why it happened

  • Etam's China business was built on physical retail scale — 3,000+ stores at its 2014 peak — just as Chinese apparel shopping shifted decisively online and toward domestic competitors.
  • Selling the core apparel business in 2018 to focus on lingerie removed most of the brand's mainland revenue base, leaving a much smaller business to sustain itself against a changing market.
  • Going online-only after 2020 did not stop the decline — a lingerie-only Tmall storefront could not replicate the scale of the 3,000-store network Etam had walked away from.
What it cost3,083 stores to zero, then a full online exit after 31 yearscostly

The lesson

Retreating in stages — sell the core business, then close the stores, then close the online shop — can spend a decade managing a decline that never finds a floor to stand on.

Aftermath

Etam has no remaining retail presence, physical or online, in mainland China as of the November 2025 closure. The brand's apparel lines continue under separate ownership in Hong Kong.

Sources

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    Somewhere, someone solved the problem this company failed at. 2nd Opinion →