The encyclopedia · Strategy & Leadership · Operational decision · 2025
Dilara Findikoglu's LFW comeback show left 100+ guests stranded — a PR and safety failure
Dilara Findikoglu's Spring 2026 show at London Fashion Week was so overcrowded that over 100 guests were locked out, sparking safety fears and PR backlash.
Dilara Findikoglu · British Fashion Council · 2025-09-21
What happened
Dilara Findikoglu's Spring 2026 show at the Barbican during LFW on 21 Sep 2025 was dangerously overcrowded. More than 100 guests — including international press, TikTok creators, buyers, and stylists — were stranded in an entrance hall, unable to see the show. They could only crane their necks and raise phones above their heads as the collection unfolded out of sight. Attendees described feeling unsafe, with one calling the room "essentially very dangerous" and fearing a stampede. Some lost paid assignments because they could not cover the show, then spent hours waiting for answers.
The PR agency handling the show sent an apology email afterward but implemented no formal system to prevent recurrence. PR representatives gave vague or contradictory answers, ignored press inquiries, and contacted journalists after the show seeking coverage. The British Fashion Council and Findikoglu's team were both unavailable when approached by Glossy. The incident exposed systemic failures in London Fashion Week's access management: no re-sees (unlike Milan or Paris), empty benches at high-profile shows, and exclusion of digital creators who drive consumer interest.
One industry veteran recounted a separate incident where a PR publicly yelled at her to vacate her seat minutes before a show. Weeks later, when Sephora executives asked if she would recommend that designer, she said no — costing the designer a potential $300,000 retail partnership. The Dilara Findikoglu show was a flashpoint for wider frustrations: TikTok creator Mandy Lee (606,700 followers) was not invited to a single new show at LFW, and buyers noted that London's lack of re-sees undermines the entire commercial purpose of fashion week.
Why it happened
- The venue was not sized to accommodate the guest list, and no capacity controls were enforced at the door.
- The PR agency lacked a formal crisis plan and relied on reactive apologies rather than proactive crowd management or clear communication.
- London Fashion Week's broader infrastructure — no re-sees, opaque access, exclusion of digital media — created a pressure cooker where a single overcrowded show exposed years of unaddressed problems.
The lesson
A fashion show is also a product. Overcrowding a venue and locking out the press is a failure of event management that damages the brand more than any collection could.
Aftermath
The British Fashion Council did not implement new safety protocols. No formal system was created to ensure audience capacity at future shows. The incident contributed to growing criticism of London Fashion Week's access policies and lack of re-sees, which continued to push buyers and digital creators toward Milan and Paris.
Sources
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