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The encyclopedia · Product & Design · Operational decision · 2019

Asanzo built a 'Vietnamese' brand on Chinese goods — and it collapsed

Asanzo marketed itself as a Vietnamese brand but sold Chinese goods with the labels changed. Exposed in 2019, its sales froze and its chairman was jailed.

Asanzo · 2019-08

What happened

Asanzo was a fast-growing Vietnamese electronics brand, founded in 2013, that sold televisions, rice cookers, air conditioners and speakers under a proudly home-grown banner. It positioned itself as a Vietnamese champion offering affordable appliances to domestic shoppers, and for a few years it was one of the country's best-known local brands.

In mid-2019 an investigation by the Tuổi Trẻ newspaper alleged that Asanzo imported finished Chinese appliances, removed the 'Made in China' labels and affixed Vietnamese ones, marketing the result as domestically made. Asanzo's chairman, Phạm Văn Tam, denied stripping and relabelling goods, but acknowledged that roughly 70% of the components in its televisions — the circuit board, panel and screen — were imported from China.

The disclosure paralysed the business. Retailers and partners pulled back, the sales network froze, and Asanzo said it was losing about one billion dong a day while it waited for the official inspection to conclude. On 30 August 2019 it announced it was suspending production and closing its factory, having run up losses of about 70 billion dong. The brand that had been built on being Vietnamese could not survive the claim being tested.

Why it happened

  • Asanzo's value proposition rested on being a genuine Vietnamese brand, but its products were largely imported from China and presented as domestically made.
  • When the relabelling was exposed, the brand's core claim collapsed, and retailers, partners and customers withdrew almost at once.
  • With sales frozen but wages and costs continuing, the company burned through cash and had to shut its factory within weeks.
What it costbrand destroyed; factory shut; chairman jailedcatastrophic

The lesson

A 'national brand' claim is a promise about where the value comes from. Asanzo sold Vietnamese identity on top of Chinese imports; once the origin was exposed, the brand had nothing underneath it.

Aftermath

The fallout turned legal as well as commercial. Sharp's Vietnamese arm denounced Asanzo over the use of its brand, and Asanzo's chairman Phạm Văn Tam was later prosecuted and sentenced to four and a half years in prison for smuggling and tax evasion. The case became Vietnam's cautionary tale about 'national brand' claims built on imported goods, and it hardened scrutiny of origin labelling across the country's fast-growing consumer-electronics market.

Sources

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    Somewhere, someone solved the problem this company failed at. 2nd Opinion →