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The encyclopedia · Engineering & Operations · Product decision · 2025

Tesla recalled 10,500 Powerwall 2 units after overheating led to fires

Lithium-ion cells in Powerwall 2 could overheat and catch fire, prompting Tesla to recall around 10,500 US systems.

Tesla · 2025-11-13

What happened

On 13 November 2025 Tesla recalled around 10,500 of its Powerwall 2 home backup battery systems in the United States due to a risk of overheating, burns and fires. The US Consumer Product Safety Commission issued the recall alongside Tesla.

The affected systems used lithium-ion cells that could overheat, presenting a fire and burn hazard with a risk of serious injury or death. The recall followed a separate Powerwall recall in Australia earlier in the year.

Tesla remotely discharged, or removed energy from, affected Powerwall 2 systems that were online to prevent overheating until a replacement unit could be installed. Customers were told to check the Tesla app to see whether their unit was included.

The recall forced Tesla to replace a significant share of installed Powerwall 2 units in the US, turning a battery defect into a large-scale field service effort and a reputational hit for its home-energy product line.

Why it happened

  • Lithium-ion cells that could overheat meant a home battery carried a fire and burn hazard
  • A product shipped at scale became a recall once the defect surfaced, forcing replacements across the installed base
  • The second Powerwall recall of the year showed the failure was not isolated to one market
  • Remote discharge could only manage the risk, not remove it — every affected owner still needed a replacement unit
What it costrecall of ~10,500 Powerwall 2 systemscostly

The lesson

A battery defect found after deployment turns a product line into a field-replacement program — test the cell before it ships.

Sources

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