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The encyclopedia · Advertising & PR · Operational decision · 2020

Tencent sued 老干妈 for unpaid ads — then found it had been swindled by a fake brand

Tencent froze 老干妈's assets for unpaid ad fees, then police revealed three fraudsters had posed as the brand to take ¥4.31M in game codes.

Tencent · 2020-06

What happened

In April 2020 Tencent asked a Shenzhen court to freeze over ¥16 million of 老干妈's assets, claiming the chilli-sauce maker owed it advertising fees for a QQ飞车 collaboration contract.

The court approved the freeze on 29 June 2020. A day later 老干妈 said it had never signed any cooperation agreement with Tencent and had never worked with it, and reported the matter to police.

On 1 July 2020 Guiyang police said three people had forged 老干妈's seal and impersonated its marketing department to sign the contract, taking QQ飞车 game gift codes worth about ¥4.31 million to resell online.

Tencent became the internet's laughing stock — the episode was dubbed 逗鹅冤 (the goose's grievance). Tencent's own official Weibo admitted '一言难尽', and a company famous for winning its legal fights had been swindled by a forged seal.

Why it happened

  • Tencent's marketing team signed a ¥16-million ad deal with a counterparty it never verified, so the identity check failed before any money moved.
  • It went to court and forced a public asset freeze on an innocent brand, which turned the eventual reversal into a nationwide humiliation.
  • A company that projects legal strength could not see through a forged seal, because the trusted national brand name was never checked.
What it costlost ¥4.31M in game codes and sued the wrong companyembarrassing

The lesson

Due diligence is the whole deal. Tencent advertised for a 老干妈 that never existed, sued the real one, and learned what a forged seal plus a trusted name can do.

Aftermath

In December 2021 a Guiyang court sentenced the three fraudsters to 12, 7 and 6 years for the forgery and ordered them to repay Tencent about ¥4.31 million; the appeal was dismissed in April 2022. Tencent and 老干妈 later issued a joint statement that the misunderstanding had been cleared up, but the 逗鹅冤 meme permanently attached a story of a careless giant to the name of Tencent's marketing arm.

Sources

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