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The encyclopedia · Strategy & Leadership · Strategic decision · 2025

Signet's UK jewellery stores kept closing — it still turned down a buyer

Gerald Ratner offered fully-funded money to buy back H. Samuel and Ernest Jones from Signet in 2025. Signet refused to sell — and kept closing stores instead.

Signet Jewelers · H. Samuel · Ernest Jones · 2025-12

What happened

Gerald Ratner built Ratners Group into Britain's biggest jewellery retailer, buying Ernest Jones in 1987. In 1991 he joked at an Institute of Directors speech that his products were 'total crap' — the remark made headlines, sales collapsed, and Ratner left the company he built. It was renamed Signet, and his old chain Ratners Jewellers became H. Samuel.

In June 2025, the Daily Mail reported Ratner, then 75 and backed by investors including British banks, was in talks to buy H. Samuel and Ernest Jones back from Signet. Signet dismissed the report, saying the businesses were 'performing well.' Ratner had tried once before — in 2007 he told an audience he had bid £350M for the UK division and been turned down.

By December 2025, Ratner went public again, telling the Times of London he had 'all the money lined up' and would ask Signet's shareholders to back a sale. He said Signet's American management had imposed a US playbook that didn't fit Britain — 'every day, one is closing,' he said of the stores. Signet repeated, in a statement to trade press, that it was 'not engaged in discussions related to a sale' of its UK brands.

Why it happened

  • Signet's UK stores lost ground for years under US management, and even a self-interested critic like Ratner could point to empty shops — the underperformance itself went undisputed, only selling did.
  • Signet turned down a funded offer without ever naming a price or negotiating publicly, twice, in 2007 and 2025 — leaving no visible test of whether continued ownership was worth more than a sale.
  • Running two storied British chains from a US head office 'to indoctrinate a U.S. formula in the U.K.', as Ratner put it, is the kind of decision a shrinking store count makes hard to defend.
What it costH. Samuel, Ernest Jones stores closing; two bids rejectedembarrassing

The lesson

Refusing to sell a business you visibly aren't investing in isn't the same as having a plan for it — the harshest critic of your neglect can still be right about the neglect.

Aftermath

As of December 2025, Signet maintained its position that the UK brands were not for sale, without publishing figures to support its 'performing well' characterization. Ratner said the negotiation was 'long, drawn-out' and had not reached a conclusion. No transaction has been announced.

Sources

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