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The encyclopedia · Advertising & PR · Marketing decision · 2024

San Mig Coffee scrubbed its own campaign rather than pick a side in a breakup

A cheating rumor split Maris Racal's endorsers in two — San Mig Coffee erased its campaign photos and shut off comments rather than say which side it was on.

San Mig Coffee · Dazzle Me PH · 2024-12-11

What happened

Filipino actress Maris Racal and her on-screen partner Anthony Jennings had been fronting a run of endorsements together, including a San Mig Coffee campaign, when a relationship controversy involving the two broke in early December 2024. No court, regulator or official statement established what had happened between them — only a public dispute that split their fanbase and their sponsors.

San Mig Coffee did not issue a statement. Instead it quietly removed most of the campaign photos featuring both actors from its Instagram, leaving a single image of Racal, and disabled comments on the posts that remained — a visible edit with no explanation attached.

Cosmetics brand Dazzle Me PH went further and ended its deal outright, its first celebrity endorsement, saying it needed to 'remain consistent with the principles that guide their brand.' Other sponsors split the other way: Belo Medical Group and Snail White Philippines publicly kept Racal on, while Mang Inasal, Sting, Lay's Philippines and Vitress left their existing campaigns running unchanged.

Why it happened

  • With no official account of what happened, San Mig Coffee couldn't defend the campaign or condemn it — deleting the photos let the brand exit the conversation instead of taking a position in it
  • Dazzle Me PH's exit shows the other route was available: a brand can end a deal on its own values without asserting facts about the endorser it can't verify
  • The sponsors that kept both actors' photos up prove there was no consensus — with no official source, every brand was guessing at the same rumor and landing on different answers
What it cost1 endorsement deal terminated; 1 campaign quietly scrubbedembarrassing

The lesson

San Mig Coffee had no verified account of what happened, so it edited its own campaign instead of commenting on the rumor — silence was the one response that couldn't be quoted back at it.

Aftermath

San Mig Coffee's campaign photos stayed down with comments disabled; the brand made no further statement. Dazzle Me PH's termination stood. Belo Medical Group and Snail White Philippines kept Racal as an endorser through the controversy.

Sources

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