The encyclopedia · Advertising & PR · Marketing decision · 2015
CCM sold a hockey helmet as concussion protection — the tests didn't say that
Dec 2015: Reebok-CCM stopped claiming the Resistance helmet prevents concussions — and donated $475K in gear — its tests never supported the claim.
Reebok-CCM Hockey Inc. · 2015-12
What happened
Reebok-CCM marketed the CCM Resistance hockey helmet with words, images and videos that created the impression the helmet would protect players from head injuries — specifically concussions. The company had tested the helmet before making the claims. The Bureau concluded the testing was not adequate and proper to support them: helmet standards of the day measured protection against catastrophic brain injuries like skull fractures, and the science on whether any helmet prevents concussions was unsettled.
The case settled on 21 December 2015: Reebok-CCM agreed to stop the concussion-protection claims for the Resistance helmet and similar products, to remove or modify remaining claims from packaging and online marketing, to donate $475,000 of sports equipment to Canadian youth charities, to pay $30,000 toward the Bureau's costs, and to run an enhanced compliance program that reaches its retailers' claims too.
Commissioner John Pecman framed the settlement as putting equipment in young players' hands instead of spending on litigation. The case set the Canadian standard for safety-sport claims: a protection promise needs testing that actually tests what is promised — and what the testing measured, not what the ad implies, is the claim.
Why it happened
- The ads implied concussion protection; the testing measured a different, narrower thing.
- Testing existed — but testing of the wrong hazard is no substantiation at all.
- The claim sold to parents buying protection for children, the buyers least able to check the science.
The lesson
A safety claim must be substantiated by testing of the very harm it promises to prevent: the regulator reads what the ad implies, not what the lab measured.
Aftermath
Reebok-CCM withdrew the claims across marketing and packaging and extended the compliance program to its retailers. The settlement is Canada's citation for performance claims on protective sports equipment.
Sources
- Competition Bureau Canada — Reebok-CCM ceases certain Resistance hockey helmet performance claims
- The Litigator — CCM Hockey Helmet Performance Claims Offside Says Bureau
spotted an error? The club wants to know.
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