Back to the archive

The encyclopedia · Strategy & Leadership · Strategic decision · 2019–2024

Rankin built an ad agency for bespoke work — AI and a tax bill liquidated it

The photographer Rankin's advertising agency, founded c.2019, went into liquidation in October 2024 owing HMRC over £1M — AI had already gutted the work.

Rankin Group · Rankin Creative · 2024-10-07

What happened

Rankin — the photographer John Rankin Waddell — set up his advertising agency around 2019 as Rankin Creative, later renamed Rankin Group, 100% financed and owned by himself. For its first three years the business did well, selling exactly what his name stood for: bespoke creative services built around storytelling and brand building.

Then the market for that work disappeared. Budgets shrank across the economy, and the commissions went to programmatic buying and AI-based solutions instead; after the pandemic, even the face-to-face relationships that agencies like his lived on went away. 'The technological revolution has essentially gutted a lot of the creative services agencies delivering great non-programmatic work,' he said. 'It's been a perfect storm.'

The end came from a direction the market decline hadn't prepared for: an unforeseen six-figure tax bill. 'Up until that point, we were looking at a recovery plan or, in the worst-case scenario, a winding down. Even after the demand, I tried to work out a deal, but it was just too late.' In October 2024 the company was forced into liquidation, owing more than £1M to HMRC, over £300,000 to former staff in redundancy money, and £258,000 to trade creditors. Rankin's photography and production business, Rankin & Co., stood outside the liquidation and kept trading.

Why it happened

  • The agency sold bespoke creative work — precisely the line item programmatic buying and generative AI priced out of the market first.
  • Post-pandemic clients stopped meeting agencies in person, cutting the relationship-selling that a small bespoke shop depends on.
  • The tax demand hit while the business was still planning a recovery — insolvent timing, not just insolvent books, is what forced liquidation.
What it cost£1M+ to HMRC, £300K+ to staff, agency gonecostly

The lesson

AI doesn't arrive as a competitor; it arrives as a budget cut the client never explains — and a recovery plan only works if the tax bill waits for it.

Aftermath

Rankin said he was 'disappointed with both myself and the business,' leaving 'the struggle of surviving in this climate' to those better at it; his photography company and Hunger Publishing continued, and his magazine titles stayed untouched. Some staff redundancy money was recoverable through the state's Redundancy Payments Service.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →