Porcelain, Singapore's premium spa brand, entered provisional liquidation after 17 years

Porcelain was founded in 2009 and built a loyal following in Singapore as a premium spa and skincare brand. Known for its facials and product line, the company operated multiple outlets across the city-state and employed 35 staff. The brand was positioned as a home-grown alternative to international luxury spa chains, and its products were sold both in-store and online.

On April 21, 2026, Porcelain announced it had entered provisional liquidation — a court-appointed process before formal winding up. The company had suspended operations since April 2, closing all its outlets and placing staff on unpaid leave. Co-founder Pauline Ng cited a 'long winter' for the business since the COVID-19 pandemic, with the company struggling despite a brief post-pandemic recovery. About a year earlier, the company had brought in a major investor, but the parties could not agree on a way forward. Porcelain had become a subsidiary of Bellebrise Bio in March 2025.

Customers reacted with anger and anxiety, taking to Instagram and Google reviews to complain about cancelled appointments and the inability to reach the company. Many had purchased prepaid treatment packages worth thousands of dollars. Ng stated she was in early-stage talks with three reputable spa operators to transfer customers' unused balances, but could not make promises while discussions were at an early stage.