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The encyclopedia · Software & IT · Strategic decision · 2008

Symbian was owned by 7 phone makers who couldn't agree — and the OS died of committee

Symbian was a joint venture of Nokia, Ericsson, Motorola, Panasonic and others. Every feature required consensus. The OS couldn't evolve fast enough to survive.

Symbian Ltd. · Nokia · Ericsson · 2008

What happened

Symbian Ltd., founded in 1998, was a joint venture between Nokia, Ericsson, Motorola, Panasonic and other phone makers to develop a shared smartphone operating system. The idea was to create a common platform that all partners could use, avoiding duplication and creating a unified ecosystem.

But the joint venture structure made decision-making agonizingly slow. Every feature, every API change, every design decision required consensus among the partners — companies that were also competitors in the phone market. Nokia, the largest shareholder, often had to compromise its vision to accommodate the others.

By the time Apple launched the iPhone in 2007 and Google launched Android in 2008, Symbian was still governed by committee. Nokia eventually acquired full ownership of Symbian in 2008 and open-sourced it, but the damage was done: the OS could not evolve fast enough to compete with iOS and Android. The case illustrated how a joint venture between competitors can create a platform that serves no one's interests well, and how governance by consensus is the enemy of innovation speed.

Why it happened

  • Symbian was governed by a joint venture of competing phone makers, requiring consensus for every decision.
  • The consensus structure made the OS slow to evolve and unable to respond to market changes.
  • Nokia, the largest shareholder, had to compromise its vision to accommodate competitors.
  • By the time iOS and Android launched, Symbian's governance structure made it unable to compete.
What it costOS died; Nokia lost the smartphone warcostly

The lesson

A platform governed by competitors serves no one. Symbian's joint venture meant every decision was a negotiation between companies fighting for market share. Consensus is the enemy of speed.

Aftermath

Nokia acquired Symbian in 2008 and open-sourced it, but the OS could not recover. Nokia eventually abandoned Symbian for Windows Phone, which also failed. The case is cited as an example of how joint venture governance can kill a platform.

Sources

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