Back to the archive

The encyclopedia · Finance & Accounting · Financial decision · 2025

Natura's stock crashed 30% in a day after margins missed and Avon costs hit

Revenue grew 16% but gross margin missed by three points. Avon's Chapter 11 added R$843M in costs. The stock lost R$5B in a single session.

Natura&Co · Avon · 2025-03-14

What happened

On March 14, 2025, Natura&Co's shares fell 30% in a single trading session after the Brazilian beauty group reported fourth-quarter results far below market expectations. The company lost roughly R$5 billion in market value, and its stock reached the lowest price in a decade.

Revenue had grown 16.1% in constant currency to R$7.7 billion, and the Natura brand was growing 21% in Brazil. But gross margin came in at 63.2% against expectations of about 66%, driven by aggressive promotions, a worse sales mix including lower-margin Christmas kits, and the reclassification of IT spending from capital to operating expenditure. EBITDA of R$703 million was roughly 30% below Bloomberg consensus.

The quarterly net loss was R$463 million, driven mainly by R$843 million in costs tied to Avon Products' Chapter 11 process in the United States. BTG Pactual called the numbers "polluted"; JP Morgan said they "did not come close to what was expected." Avon's Latin American operations remained weak, and management offered no clear timeline for resolving Avon International's future.

Why it happened

  • Strong top-line growth masked deteriorating profitability: aggressive promotions and a gift-heavy sales mix eroded gross margin for the first time in seven quarters.
  • The Avon acquisition, completed in 2020, continued to generate restructuring costs and Chapter 11 expenses that overwhelmed the consolidated results years after the deal closed.
  • Reclassifying IT investments from capex to opex was a legitimate accounting change, but it hit reported margins at the worst possible moment and amplified the market's reaction.
What it costR$5B market value lost in one sessioncostly

The lesson

Revenue growth does not immunise a stock against a margin miss — when the market is pricing a profitability story, one weak quarter can erase a decade of goodwill.

Aftermath

Natura&Co later stabilised. By the fourth quarter of 2025, the company reversed its losses and reported a net profit of R$186 million, and the full-year 2025 result was a R$463 million profit. The Avon International question remained unresolved, with a possible sale or minority investment under discussion.

Sources

spotted an error? The club wants to know.

Comments · 0

    Sign in to join the comments.

    More like this

    Somewhere, someone solved the problem this company failed at. 2nd Opinion →