The encyclopedia · People & Management · People decision · 2021–2023
PLT paid Molly-Mae Hague £400K a month as creative director — it lasted 22 months
Appointed Aug 2021 in fast fashion's biggest influencer-executive bet; stepped down June 2023 back to ambassador — as PLT profits fell 24%.
PrettyLittleThing · Boohoo Group · 2023-06
What happened
In August 2021, Boohoo's PrettyLittleThing named Love Island star Molly-Mae Hague its creative director — fashion's highest-profile bet yet that an influencer's audience could be converted into creative leadership. According to the Daily Mail she was paid £400,000 a month, close to £5m a year. The appointment was controversial from the start: critics asked why a reality-television finalist should land one of the most influential creative roles in British fashion. Hague promised change — size ranges to 4-30, and public encouragement for her followers to consider dropping cosmetic fillers.
The business underneath the title was already wobbling. In the year to February 28, 2022 — Hague's first as creative director — PLT's revenue sat almost flat at £712.2m while pre-tax profit fell from £98.7m to £75.1m. Sales dropped 13.8 per cent across Europe outside the UK and 21.3 per cent in the rest of the world; return rates rose, and the company warned that the cost-of-living crisis might hit demand. In April 2023, PLT founder and chief executive Umar Kamani stepped down after twelve years.
Then, in June 2023, less than two years after the appointment, Hague announced in a YouTube video that she was stepping down to look after her daughter. There was 'no drama', she said — the chapter had 'naturally come to an end'. She returned to the lesser role of brand ambassador, continuing collections and edits; no successor creative director was named. The £5m-a-year experiment ended with the position itself quietly dissolved.
Why it happened
- The title never came with a product story that survived the announcement: sales were flat, profit fell 24 per cent in her first year, and the brand's trajectory was unchanged.
- Fast fashion's real problems — returns, cost-of-living shoppers, falling international demand — could not be fixed by a famous name, as PLT's own filing made plain.
- When the star's priorities changed, the role evaporated instead of being refilled — evidence it had been built around a person, not a function.
The lesson
A title built around a famous person instead of a function is rented, not owned — when the star leaves, the £5m-a-year job evaporates along with them.
Aftermath
Hague stayed on as a brand ambassador with continued collections and edits, and PLT never replaced her as creative director. Kamani had left the group two months earlier; the era of the influencer-executive in fast fashion closed almost as quietly as it had opened.
Sources
- Molly-Mae Hague steps down from PrettyLittleThing role to focus on being a mum — BBC News (Jun 22, 2023)
- Molly-Mae Hague steps down from PrettyLittleThing creative director role — Retail Gazette (Jun 2023)
- PrettyLittleThing profits dip as cost-of-living crisis fuels returns — Retail Gazette (Dec 2022)
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