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The encyclopedia · Product & Design · Product decision · 2016

LG's G5 was a modular phone with removable parts — and the modules nobody bought

The 2016 LG G5 had a removable 'chin' for swappable modules (camera grip, Hi-Fi DAC). The modules were expensive, few were made, and the phone was discontinued.

LG Electronics · 2016-04

What happened

The LG G5, launched in April 2016, was the world's first modular smartphone. Its removable 'chin' allowed users to swap hardware modules: a camera grip with a physical shutter button, a Hi-Fi DAC for better audio, and others. LG called the ecosystem 'LG Friends.'

But the modular concept failed in practice. The modules were expensive ($40-$70), few third-party developers made them, and swapping the chin required removing the battery — an awkward process that negated the convenience. The phone itself had quality issues, including a gap in the chassis and software bugs.

LG discontinued the modular design with the G6, returning to a conventional unibody. The G5's failure, combined with years of declining phone sales, contributed to LG's decision to exit the smartphone business entirely in 2021. The case illustrated how a gimmick that adds complexity without adding value is not innovation — it is a distraction from the product that customers actually want.

Why it happened

  • The modular 'chin' required removing the battery to swap, negating the convenience of modularity.
  • Modules were expensive ($40-$70) and few third-party developers made them.
  • The phone had quality issues including a chassis gap and software bugs.
  • LG abandoned the modular design with the G6 and eventually exited the phone business in 2021.
What it costmodular line abandoned; contributed to phone exitcostly

The lesson

A feature that adds complexity without value is not innovation — it's a distraction. Customers wanted a good phone, not one they could take apart.

Aftermath

LG returned to a conventional design with the G6. The company's phone division continued to lose money, and LG exited the smartphone business in 2021. The G5 is remembered as the phone that tried too hard to be different.

Sources

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