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The encyclopedia · People & Management · Strategic decision · 2017–2019

L&T cut 14,000 jobs in six months shifting from builder to tech company

Larsen & Toubro cut 14,000 jobs in six months — one of India's largest reductions — as it automated back offices and shifted from EPC to tech.

Larsen & Toubro · 2018-10-27

What happened

Larsen & Toubro, India's largest engineering and construction conglomerate, cut approximately 14,000 jobs in the six months leading to March 2018. The company's permanent workforce fell from 112,900 to 98,900 according to its 2017-18 annual report. By March 2019, total workforce including contract labour had fallen from 343,000 to 329,000, with contract labour dropping from 180,000 to 150,000 — one of the largest headcount reductions in Indian corporate history.

The reduction was not a single mass layoff but a combination of natural attrition and the non-renewal of project-specific contracts. L&T was shifting its business model: instead of being a traditional engineering, procurement and construction (EPC) contractor that deployed large numbers of workers on each project, it wanted to become a high-technology company with a leaner, more skilled workforce. CEO S. N. Subrahmanyan said the company was "consciously reducing manpower through automation" and had not recruited fresh engineers for three years.

Routine manual work was being automated, and the company was investing in digital back offices. At the same time, L&T sold its electrical and automation business to Schneider Electric for ₹14,000 crore (about US$2 billion), further reducing headcount. By the quarter ending June 2019, net profit had fallen 13%, though revenue rose 8%.

The cuts reflected a broader trend in corporate India, where automation and an economic slowdown in sectors such as infrastructure and real estate forced large employers to reduce their workforces. For L&T, the restructuring was strategic rather than reactive — the company was profitable and growing revenue, but management believed the old EPC model could not sustain its competitive position.

Why it happened

  • L&T needed to shift from a labour-heavy EPC contractor to a technology-led company, which required a smaller, more skilled workforce.
  • Automation of routine manual work and digital transformation of back offices eliminated thousands of administrative and operational roles.
  • The completion of large projects that had required mass workforce deployment meant contract employees were not renewed.
  • The sale of the electrical and automation business to Schneider Electric removed an entire division and its headcount.
What it cost14,000 jobs cut; total workforce fell 14,000costly

The lesson

Shifting a workforce-heavy EPC builder into a tech company means cutting thousands of jobs — doing it through attrition rather than mass layoffs preserves knowledge and mitigates morale damage.

Sources

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