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The encyclopedia · Product & Design · Product decision · 2016–2017

Juicero's $700 juicer was undone by one fact: you could squeeze the packs by hand

Juicero sold a $700 Wi-Fi press for its proprietary juice packs, raising $120M. Bloomberg showed the packs could be squeezed by hand. It folded in 2017.

Juicero · 2017-04

What happened

Juicero was a San Francisco startup founded in 2013 by Doug Evans that set out to reinvent juicing. Its product was the Juicero Press: a sleek, Wi-Fi-connected machine that squeezed proprietary single-serving packets of pre-chopped fruits and vegetables, sold by subscription for $5 to $7 each. The press launched in 2016 at $699 (later cut to $399), and between 2014 and 2017 the company raised about $120 million from prominent venture investors.

The unraveling came in April 2017, when Bloomberg News reported a devastating finding: the juice packs could be squeezed by hand, easily and effectively, producing nearly as much juice as the expensive machine. The story went viral. Here was a $700 internet-connected device — one that even scanned a QR code on each pack and required an iPhone app to work — whose core function a human hand could replicate. Juicero argued that hand-squeezing was messy and inferior, but the damage was done.

The company became an instant symbol of Silicon Valley excess: a venture capitalist who took the device apart called it 'an incredibly complicated piece of engineering' built without cost constraints, where a far simpler design would have produced much the same juice for hundreds of dollars less. Facing slow sales and ridicule, Juicero suspended sales in September 2017, offered refunds, and shut down, seeking a buyer. It is now a shorthand for over-engineered hardware that solves a problem no one had.

Why it happened

  • Juicero over-engineered a device to do something a human hand could do nearly as well, with no cost discipline during design.
  • The Wi-Fi connectivity, QR-code scanning and iPhone-app requirement added complexity and friction (and looked like DRM) without adding real value to the juice.
  • The business depended on a $700 machine plus a subscription, a hard sell once the core premise — that you needed the machine — collapsed.
  • Huge venture funding let the company build to commercial-equipment specs without validating that customers wanted or needed the product.
The bill$120M raised, company shut downembarrassing

The lesson

Engineer the problem, not the spectacle. Juicero built a commercial press to do what a hand could, then wrapped it in Wi-Fi and DRM. If your device can't beat the free alternative, it's a punchline.

Aftermath

Juicero collapsed in 2017 and became the go-to example of a certain kind of Silicon Valley failure: a beautifully engineered, lavishly funded product that answered a question nobody was asking. It is cited in product and startup courses alongside other over-hyped hardware as a warning that funding and polish are not a substitute for a real reason to exist. The lesson is memorable precisely because it's so simple: before you build a $700 internet-connected machine, check whether the job can be done by hand — because if it can, the internet will find out, and it will not be kind.

Sources

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