The encyclopedia · Strategy & Leadership · Strategic decision · 2008–2019
Jamie Oliver's restaurant empire collapsed — 1,000 jobs and 22 restaurants gone
Celebrity chef Jamie Oliver built a chain of more than 25 UK restaurants. In May 2019 the group went into administration, closing 22 and cutting ~1,000 jobs.
Jamie Oliver Restaurant Group · 2019-05
What happened
Jamie Oliver is one of the world's best-known chefs, and he lent his name to a restaurant group that grew into a chain of more than 25 UK restaurants, led by the Jamie's Italian brand and including others such as Barbecoa and Fifteen. For a time the group expanded steadily, betting that the celebrity chef's name would keep tables full.
The market turned against it. The UK's casual-dining sector became crowded and competitive, while rents, business rates and labour costs rose. The group had expanded into exactly the kind of high-street locations where those costs bite hardest, and diners were eating out more cautiously. The restaurants struggled to make the numbers work.
In May 2019 the Jamie Oliver Restaurant Group went into administration. Twenty-two of its twenty-five UK restaurants closed, and about 1,000 people lost their jobs. Oliver said he was 'deeply saddened' by the collapse of the group he had built over more than a decade.
The case is a reminder that a famous name is a marketing asset, not a business model. It can fill a restaurant when it opens; it cannot keep it full when the costs rise and the market crowds in. Oliver's group expanded its cost base on the strength of a brand, and when the trading got hard the brand was not enough to carry it.
Why it happened
- The group expanded to more than 25 UK restaurants, concentrating in high-street locations with high fixed costs.
- The casual-dining market grew crowded while rents, business rates and labour costs rose, squeezing the restaurants' margins.
- Diners were eating out more cautiously, so the restaurants could not trade their way out of the cost base.
- In May 2019 the group went into administration, closing 22 of 25 UK restaurants and cutting about 1,000 jobs.
The lesson
A famous name fills restaurants once; it doesn't keep them full. Oliver expanded into a market of rising rents and cost-pressured diners, and the brand could not carry the cost base it had built.
Aftermath
A handful of the group's restaurants were rescued by new owners, but the chain as Oliver had built it was gone. The collapse was one of the most visible casualties of the squeeze on Britain's high-street casual-dining chains in the late 2010s, alongside several other once-fashionable names. It is cited as a lesson in how a celebrity brand can mask, but never fix, the unit economics of a restaurant business.
Sources
- Restaurant Online — 'Jamie Oliver closes 22 restaurants with 1,000 job losses', 21 May 2019 (22 of 25 UK restaurants closed; the Jamie's Italian, Barbecoa and Fifteen brands)
- BBC News — 'Jamie Oliver restaurant chain collapse costs 1,000 jobs', May 2019 (the group's administration and the job losses)
- Jamie Oliver Restaurant Group — restructuring factsheet
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