The encyclopedia · Strategy & Leadership · Strategic decision · 2018–2020
Hengdeli, China's biggest watch retailer, lost RMB 700M and fled Taiwan
China's largest watch retailer closed its Taipei flagship in 2020 after RMB 700M in losses, switching from leasing its prime property to selling it.
Hengdeli Holdings · 2020-11
What happened
Hengdeli Holdings (HKEX: 03389) was China's largest watch retail group, operating a network of stores selling Swiss and international luxury watch brands across Greater China. The group had expanded into Taiwan, buying a prime flagship property on Zhongxiao East Road Section 5 near Taipei City Hall MRT station for NT$480 million. An earlier 2010 purchase of a Zhongxiao East Road Section 4 storefront for NT$905 million had yielded a 40% profit four years later, reinforcing confidence in the Taiwan market.
The group's fortunes reversed as its Hong Kong and Macau operations accumulated losses exceeding RMB 700 million over two and a half fiscal years. High-end watch brands increasingly moved into department stores, reducing foot traffic and demand for street-side flagship formats. The pandemic accelerated the decline. In August 2020, Hengdeli began closing global physical retail channels. In November 2020, it shut its Taiwan flagship store, effectively exiting the Taiwan market entirely.
The Taipei flagship property, originally intended to be leased out while retaining some staff for a possible comeback, was instead put up for sale — a move described in Chinese media as '賣樓求生' (selling property to survive). The shift from landlord to seller confirmed the group's full and permanent withdrawal from Taiwan.
Why it happened
- The group's expansion into Taiwan was built on a street-side flagship model that luxury watch brands were abandoning in favor of department-store concessions.
- Massive losses in Hong Kong and Macau drained the capital needed to sustain the Taiwan operation through a downturn.
- The pandemic collapsed tourist-driven watch sales in Greater China, removing the traffic that justified prime-location flagships.
- Hengdeli's earlier property profits in Taiwan created overconfidence in the market, masking the structural shift in how luxury watches were sold.
The lesson
A retail format tied to a specific channel becomes a liability when the brands it serves change distribution. Property profits can mask a dying business model.
Aftermath
Hengdeli Holdings continued to operate in mainland China but at a reduced scale. The Taipei flagship property was marketed for sale at close to its NT$480 million purchase price. The group's earlier 40% property profit on Zhongxiao East Road Section 4 stood as a reminder of how quickly the Taiwan watch retail market had turned.
Sources
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