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The encyclopedia · Strategy & Leadership · Strategic decision · 2025

GAP left South Korea after 18 years, its prices too high to compete

Shinsegae International ended its GAP franchise in 2025 after 18 years, as the American brand's higher prices lost out to fast-fashion rivals in Korea.

GAP Inc. · Shinsegae International · 2025-03-31

What happened

GAP, the American casual wear giant, ended its 18-year presence in South Korea in the first half of 2025. Shinsegae International, which had operated GAP as a franchise since bringing the brand to Korea in 2007, decided not to renew the contract and began winding down operations, discounting remaining inventory.

The decision was driven by GAP's persistently higher prices in Korea compared to overseas markets, which made the brand uncompetitive against fast-fashion alternatives H&M and Zara that had aggressively expanded in the Korean market. Korean consumers could find the same GAP products cheaper through cross-border shopping or during overseas travel, undermining the domestic franchise model.

Shinsegae International was itself pivoting its portfolio toward luxury and contemporary brands, where margins were higher and competitive dynamics more favorable. The group had been shifting resources toward higher-end brands including Brunello Cucinelli, Maison Margiela, and other luxury labels that better matched Korean consumer preferences for premium fashion.

The exit was part of a broader wave of US and European mass-market fashion brands retreating from Korea, as domestic and fast-fashion competitors grew stronger and consumer expectations shifted toward either ultra-affordable or ultra-premium positioning.

Why it happened

  • GAP Korea's prices were significantly higher than overseas, driving shoppers to buy the same products abroad or through cross-border channels rather than from Shinsegae's franchise stores.
  • Fast-fashion competitors H&M and Zara captured the mid-market segment that GAP occupied, with better price positioning and faster trend turnover.
  • Shinsegae International chose to reallocate resources toward luxury and contemporary brands, where margins were higher and competition from fast-fashion was less intense.
What it costExited after 18 years; franchise contract endedcostly

The lesson

A franchise model cannot survive when consumers can buy the same products cheaper across the border — brands that allow large price gaps invite their own franchise partners to walk away.

Aftermath

GAP's Korean operations were wound down with inventory clearance sales. Shinsegae International focused on expanding its luxury and contemporary fashion portfolio. The brand continued operations in other Asian markets including Japan, China, and Southeast Asia through various franchise partners. GAP's departure followed similar exits by other US mass-market fashion brands struggling in Korea's polarized retail market.

Sources

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