The encyclopedia · Advertising & PR · Marketing decision · 2025
All 20 dresses Floyd sampled had fake before-prices — Norway fined it 2M kroner
Norway's Consumer Authority checked 20 dresses across four sales — not one had a legal before-price. One 'discount' was 0%. Floyd paid NOK 2M.
Floyd.no · 2025-12-12
What happened
Floyd.no, one of Norway's leading online fashion retailers for women, ran its sales the way many webshops do: big banners with slashed 'before' prices. The Consumer Authority inspected the shop four times — Singles Weekend on 8 November, an 'Only today −30%' day on 19 November, Black Friday on 29 November and 'Shopping Fest −35%' on 16 December 2024 — sampling 20 dresses each round. Not one product carried a correct former price: 48 documented violations across 18 products and three campaigns.
The numbers told the story. On Shopping Fest, the blue Alyssa Sparkle dress was advertised down 35% from NOK 999 to NOK 649 — but its lowest recent price had already been NOK 649, making the real discount zero. The green Midikjole Viggasa showed '−50%' from NOK 1,399 to NOK 699; the true cut was about 23%. Floyd admitted its systems automatically set the 'former price' to the regular guide price instead of the lowest price of the preceding 30 days.
That 30-day floor is the law: under § 9a of Norway's Price Information Regulation, a before-price must be the lowest price actually applied in the channel during the previous 30 days. On 25 June 2025 the Authority imposed a NOK 2 million infringement fee on Floyd (published 12 December 2025), noting the breach was deliberate in its execution — and that a professional trader not knowing the pricing rules counts as negligence.
Why it happened
- The before-price rule is strict: it must be the lowest price applied in the last 30 days — Floyd's system set it to the regular price automatically, inflating every discount.
- The sampling left no doubt: 20 dresses checked across four sale dates, 48 violations found — one '35% off' dress had a real discount of 0%.
- The admission made it worse, not better: Floyd conceded the misconfiguration, and ignorance of the 30-day rule was judged negligence for a professional trader.
The lesson
A sale price is only a discount against its real history: set the 'before' price to whatever flatters the banner and the discount is fiction — Norway fined that NOK 2M.
Aftermath
The infringement fee of NOK 2 million was decided on 25 June 2025 and published 12 December 2025 (case FOV-2025-135418); the maximum possible fee was NOK 25 million. Floyd's 2023 revenue was NOK 112 million.
Sources
- Forbrukertilsynet: infringement fee for illegal former prices in sales marketing — Floyd AS (published 12 December 2025)
- Forbrukertilsynet: full decision FOV-2025-135418, Floyd AS (25 June 2025)
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